/* VERSION DE DISENO: 5.0.1 */
/* ============================================================================
   CRM Conversacional · Sistema visual unificado v5.0
   Mismo chasis que el módulo CODE (tipografía, espaciados, tarjetas, tablas,
   formularios y botones). Cambia sólo el color de acento: azul para el CRM
   comercial, verde para CODE. Un producto, dos áreas reconocibles.
   ========================================================================== */

:root{
 /* ---- Acento del módulo (lo único que distingue CRM de CODE) ---- */
 --accent:#1d4f9f;
 --accent-fuerte:#143a78;
 --accent-claro:#2b6fe8;
 --accent-agua:#e9f1fd;
 --accent-contraste:#ffffff;

 /* ---- Compatibilidad con los nombres históricos ---- */
 --navy:#1d4f9f;
 --navy-2:#122d63;
 --blue:#2b6fe8;
 --red:#d7455a;
 --red-2:#b8354a;
 --green:#1e9e62;
 --orange:#c07d10;
 --purple:#6d5bd0;

 /* ---- Superficies ---- */
 --bg:#f2f5fa;
 --bg-2:#e9eff8;
 --surface:#ffffff;
 --surface-2:#f7fafd;
 --surface-3:#eef3fa;
 --line:#e0e8f2;
 --line-fuerte:#c9d7e8;

 /* ---- Texto ---- */
 --text:#152438;
 --text-2:#3c536f;
 --muted:#6b7d95;

 /* ---- Semántica ---- */
 --ok:#0f7a45;      --ok-bg:#e0f5e9;
 --warn:#a4620a;    --warn-bg:#fdf0d9;
 --danger:#b8293a;  --danger-bg:#fde8ea;
 --info:#0d6b8a;    --info-bg:#ddf0f7;

 /* ---- Escala ---- */
 --radius-sm:10px;
 --radius-md:14px;
 --radius-lg:18px;
 --radius-xl:24px;
 --shadow:0 1px 2px rgba(15,35,84,.05);
 --shadow-2:0 2px 10px rgba(15,35,84,.07),0 1px 2px rgba(15,35,84,.05);
 --shadow-lg:0 12px 32px rgba(15,35,84,.13);
 --shadow-xl:0 24px 60px rgba(15,35,84,.2);
 --sidebar:262px;
}

/* ---------------------------------------------------------------- BASE */
*{box-sizing:border-box}
html{scroll-behavior:smooth}
html,body{
 margin:0;min-height:100%;background:var(--bg);color:var(--text);
 font-family:"Inter","Segoe UI",system-ui,-apple-system,Arial,sans-serif;
 font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased;
}
a{color:inherit;text-decoration:none}
h1,h2,h3,h4{letter-spacing:-.011em;margin:0}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
::selection{background:var(--accent-claro);color:#fff}
:focus-visible{outline:2px solid var(--accent-claro);outline-offset:2px;border-radius:6px}
*{scrollbar-width:thin;scrollbar-color:var(--line-fuerte) transparent}
*::-webkit-scrollbar{width:10px;height:10px}
*::-webkit-scrollbar-thumb{background:var(--line-fuerte);border-radius:999px;border:2px solid transparent;background-clip:padding-box}
*::-webkit-scrollbar-track{background:transparent}
button,input,select,textarea{transition:border-color .17s ease,box-shadow .17s ease,background .17s ease,color .17s ease}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}

/* ---------------------------------------------------------------- ESTRUCTURA */
.app{min-height:100vh}
.sidebar{
 position:fixed;inset:0 auto 0 0;width:var(--sidebar);z-index:40;
 background:linear-gradient(180deg,#0f2a56 0%,#173e7d 100%);
 color:#dfe9fa;display:flex;flex-direction:column;
 box-shadow:8px 0 28px rgba(4,18,50,.1);
}
.brand{display:flex;align-items:center;gap:11px;padding:20px 18px 16px;border-bottom:1px solid rgba(255,255,255,.09);min-height:auto}
.brand-mark{
 width:40px;height:40px;flex:none;border-radius:12px;display:grid;place-items:center;
 background:linear-gradient(140deg,#ffffff,#d9e7ff);color:var(--accent-fuerte);
 font-size:.6rem;font-weight:900;letter-spacing:.02em;
 box-shadow:0 4px 14px rgba(9,18,37,.2),inset 0 0 0 1px rgba(255,255,255,.8);
}
.brand-logo{max-width:112px;max-height:40px;object-fit:contain}
.brand strong,.brand small{display:block}
.brand strong{font-size:1rem;color:#fff;line-height:1.2;letter-spacing:.3px}
.brand small{font-size:.7rem;color:#93b2dd;line-height:1.35;margin-top:2px}
.close-menu{display:none;margin-left:auto;background:none;border:0;color:#fff;font-size:26px;line-height:1}

.sidebar nav{flex:1;padding:12px 10px 18px;display:flex;flex-direction:column;gap:2px;overflow-y:auto}
.sidebar nav a{
 display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;
 color:#c3d8f5;font-weight:600;font-size:.885rem;position:relative;
 transition:background .16s,color .16s;
}
.sidebar nav a:hover{background:rgba(255,255,255,.07);color:#fff}
.sidebar nav a.on{background:linear-gradient(90deg,rgba(43,111,232,.42),rgba(43,111,232,.12));color:#fff;box-shadow:none}
.sidebar nav a.on:before{content:"";position:absolute;left:-10px;top:9px;bottom:9px;width:3px;border-radius:0 3px 3px 0;background:var(--accent-claro)}
.sidebar nav a span.icon{width:20px;text-align:center;font-size:16px;flex:none}
.sidebar nav a .nav-svg{opacity:.85}
.sidebar nav a.on .nav-svg{opacity:1;color:#9dc4ff}
.nav-label{padding:15px 12px 7px;color:#7ea3d4;font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.14em}
.nav-count{
 margin-left:auto;background:rgba(255,255,255,.14);color:#fff;min-width:22px;height:20px;
 border-radius:999px;display:grid;place-items:center;font-size:.7rem;font-weight:800;padding:0 7px;
}
.nav-count.light{background:rgba(255,255,255,.14);color:#dbe9ff}
.nav-count.amber{background:#e5a02b;color:#3b2600}
.sidebar nav a .nav-count:not(.light):not(.amber){background:#e04a5e;color:#fff}
.sidebar nav a.on .nav-count{background:var(--accent-claro);color:#fff}

.nav-group{border-radius:10px}
.nav-group>summary{
 display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;
 color:#c3d8f5;font-weight:600;font-size:.885rem;cursor:pointer;list-style:none;
}
.nav-group>summary::-webkit-details-marker{display:none}
.nav-group>summary:hover{background:rgba(255,255,255,.07);color:#fff}
.nav-group>summary>span:last-child{margin-left:auto;font-size:.8rem;opacity:.6;transition:transform .18s}
.nav-group[open]>summary>span:last-child{transform:rotate(180deg)}
.nav-group[open]>summary{color:#fff}
.nav-group-links{display:flex;flex-direction:column;gap:2px;margin:2px 0 6px 12px;padding-left:10px;border-left:1px solid rgba(255,255,255,.12)}
.nav-group-links a{font-size:.83rem;padding:8px 11px}
.nav-group-links a.on:before{left:-11px}

.sidebar-user{margin-top:auto;border-top:1px solid rgba(255,255,255,.09);padding:12px 14px;display:flex;align-items:center;gap:10px;background:rgba(0,0,0,.14)}
.sidebar-user strong,.sidebar-user small{display:block;max-width:128px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sidebar-user strong{font-size:.84rem;color:#fff}
.sidebar-user small{font-size:.71rem;color:#93b2dd}
.sidebar-user>a{margin-left:auto;color:#9dbde4;display:grid;place-items:center;width:32px;height:32px;border-radius:9px;font-size:18px}
.sidebar-user>a:hover{background:rgba(255,255,255,.1);color:#fff}
.avatar{
 width:36px;height:36px;flex:none;border-radius:12px;display:grid;place-items:center;
 background:linear-gradient(140deg,var(--accent-claro),#5b93f0);color:#fff;font-weight:800;font-size:.9rem;
}

.overlay{display:none}
.main{margin-left:var(--sidebar);min-height:100vh;display:flex;flex-direction:column}
.topbar{
 min-height:64px;background:color-mix(in srgb,var(--surface) 88%,transparent);
 backdrop-filter:saturate(180%) blur(10px);
 border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;
 padding:12px 26px;position:sticky;top:0;z-index:30;
}
.topbar h1{font-size:1.14rem;margin:0;line-height:1.25}
.topbar small{color:var(--muted);font-size:.78rem;display:block;margin-top:1px}
.menu-btn{display:none;background:none;border:0;font-size:22px;color:var(--text)}
.top-right{margin-left:auto;display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.role-pill,.status-pill{
 background:var(--surface-3);color:var(--accent-fuerte);padding:6px 12px;border-radius:999px;
 font-size:.72rem;font-weight:800;white-space:nowrap;
}
.status-pill.online{background:var(--ok-bg);color:var(--ok)}
.status-pill.offline{background:var(--danger-bg);color:var(--danger)}
.status-pill.meal,.status-pill.comida{background:var(--warn-bg);color:var(--warn)}
.top-icon-button{
 position:relative;width:38px;height:38px;border-radius:11px;border:1px solid var(--line-fuerte);
 background:var(--surface);color:var(--accent);display:grid;place-items:center;box-shadow:var(--shadow);
}
.top-icon-button:hover{background:var(--accent-agua);border-color:var(--accent-claro)}
.top-icon-button b{
 position:absolute;right:-4px;top:-4px;min-width:19px;height:19px;padding:0 5px;border-radius:999px;
 background:var(--red);color:#fff;font-size:.6rem;display:grid;place-items:center;border:2px solid var(--surface);
}
.content{padding:24px 26px 56px;max-width:1560px;width:100%;margin:0 auto;flex:1}
.mobile-nav{display:none}

/* ---------------------------------------------------------------- CABECERAS */
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head h2{margin:0;font-size:1.42rem;line-height:1.2}
.page-head p{margin:5px 0 0;color:var(--text-2);font-size:.92rem;max-width:760px}
.actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.eyebrow{
 display:inline-flex;align-items:center;gap:7px;font-size:.7rem;text-transform:uppercase;
 letter-spacing:.12em;font-weight:800;color:var(--accent);margin:0 0 7px;
}
.section-line{border:0;border-top:1px solid var(--line);margin:26px 0}

/* ---------------------------------------------------------------- BOTONES */
.btn{
 border:1px solid transparent;border-radius:10px;padding:9px 15px;font-weight:700;font-size:.855rem;
 cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:7px;line-height:1.2;
 background:var(--accent);color:var(--accent-contraste);box-shadow:var(--shadow);white-space:nowrap;
 transition:filter .15s,transform .1s,background .15s,border-color .15s;
}
.btn:hover{filter:brightness(1.08)}
.btn:active{transform:translateY(1px)}
.btn[disabled],.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.primary{background:var(--accent);color:#fff}
.btn.red{background:var(--red);color:#fff}
.btn.secondary{background:var(--accent-fuerte);color:#fff}
.btn.ghost{background:var(--surface);border-color:var(--line-fuerte);color:var(--accent);box-shadow:none}
.btn.ghost:hover{background:var(--accent-agua);filter:none}
.btn.soft{background:var(--accent-agua);color:var(--accent-fuerte);box-shadow:none}
.btn.soft:hover{background:#dde9fb;filter:none}
.btn.danger{background:var(--danger-bg);color:var(--danger);border-color:#f5cdd3;box-shadow:none}
.btn.danger:hover{background:#fbdade;filter:none}
.btn.success{background:var(--ok);color:#fff}
.btn.sm{padding:6px 11px;font-size:.79rem;border-radius:8px}
.btn.full{width:100%}
.icon-button,.text-button{
 border:1px solid var(--line-fuerte);background:var(--surface);color:var(--text-2);
 border-radius:10px;padding:7px 11px;font-weight:700;font-size:.8rem;cursor:pointer;
}
.icon-button:hover,.text-button:hover{background:var(--accent-agua);color:var(--accent);border-color:var(--accent-claro)}
.tool-button{
 border:1px solid var(--line-fuerte);background:var(--surface-2);color:var(--accent);
 border-radius:9px;padding:7px 11px;font-size:.75rem;font-weight:700;
}
.tool-button:hover{background:var(--accent-agua);border-color:var(--accent-claro)}

/* ---------------------------------------------------------------- REJILLAS */
.grid{display:grid;gap:16px}
.grid.kpis{grid-template-columns:repeat(auto-fit,minmax(206px,1fr));margin-bottom:20px}
.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}
.compact-kpis{grid-template-columns:repeat(auto-fit,minmax(176px,1fr))!important}

/* ---------------------------------------------------------------- TARJETAS */
.card,.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow)}
.card{overflow:hidden}
.card-head{
 padding:15px 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;
 justify-content:space-between;gap:12px;flex-wrap:wrap;
}
.card-head h2,.card-head h3{font-size:1rem;margin:0}
.card-body{padding:20px}
.card-footer{padding:12px 20px;border-top:1px solid var(--line);background:var(--surface-2);font-size:.83rem;color:var(--muted)}
.table-pad-none .card-body,.card-body.table-pad-none{padding:0}
.config-card,.mini-stat,.muted-block{
 border:1px solid var(--line);border-radius:var(--radius-md);padding:14px 16px;background:var(--surface-2);
}
.mini-stat strong,.mini-stat span{display:block}
.mini-stat strong{font-size:1.15rem;font-weight:800}
.mini-stat span{font-size:.78rem;color:var(--muted);margin-top:3px}
.muted-block{color:var(--muted)}
.quick-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.quick-action{
 background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius-md);
 padding:13px 14px;text-align:left;font-weight:700;font-size:.86rem;color:var(--text);
}
.quick-action:hover{border-color:var(--accent-claro);background:var(--accent-agua)}

/* ---------------------------------------------------------------- KPIs */
.kpi{padding:16px 18px;position:relative;overflow:hidden;display:block;color:inherit;transition:transform .18s,box-shadow .18s}
a.kpi:hover{transform:translateY(-2px);box-shadow:var(--shadow-2)}
.kpi:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--accent)}
.kpi.red:before,.kpi.tone-red:before{background:var(--red)}
.kpi.tone-orange:before{background:var(--orange)}
.kpi.tone-green:before{background:var(--green)}
.kpi.tone-purple:before{background:var(--purple)}
.kpi.tone-blue:before{background:var(--accent-claro)}
.kpi.tone-cyan:before{background:#0f9bb5}
.kpi .label{color:var(--muted);font-size:.73rem;font-weight:800;text-transform:uppercase;letter-spacing:.07em}
.kpi .value{font-size:2rem;font-weight:800;margin:4px 0 1px;line-height:1.05;color:var(--text);font-variant-numeric:tabular-nums}
.kpi .value.compact-value,.kpi .value.small-value,.small-value{font-size:1.28rem!important}
.kpi .detail{font-size:.78rem;color:var(--muted)}
.kpi .kpi-icon{position:absolute;right:14px;top:14px;opacity:.13;color:var(--accent)}

/* ---------------------------------------------------------------- TABLAS */
.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}
.data{width:100%;border-collapse:collapse;font-size:.9rem}
.data th{
 font-size:.7rem;color:var(--muted);text-transform:uppercase;letter-spacing:.07em;font-weight:800;
 text-align:left;padding:11px 16px;background:var(--surface-2);white-space:nowrap;border-bottom:1px solid var(--line);
 position:sticky;top:0;z-index:2;
}
.table-wrap{max-height:none}
.table-wrap.scroll-y{max-height:70vh;overflow-y:auto}
.data td{padding:12px 16px;border-top:1px solid var(--line);vertical-align:middle}
.data tbody tr{transition:background .13s}
.data tbody tr:hover{background:var(--surface-2)}
.data tbody tr:first-child td{border-top:0}
/* En listados anchos los botones de acción se acomodan en dos líneas
   antes de forzar el desplazamiento horizontal de toda la tabla. */
.data td .actions,.data td .lead-row-actions{flex-wrap:wrap;justify-content:flex-end}
.muted{color:var(--muted);font-size:.82rem}
.tiny-meta{font-size:.72rem;color:var(--muted)}
.empty{text-align:center;color:var(--muted);padding:34px 22px!important}
.crm-empty{padding:36px 24px;text-align:center;color:var(--muted)}
.crm-empty:before{
 content:"";display:block;width:46px;height:46px;margin:0 auto 12px;border-radius:50%;
 background:var(--accent-agua);
}
.crm-empty strong{display:block;color:var(--text);font-size:.98rem;margin-bottom:4px}
.crm-empty span{display:block;font-size:.85rem;max-width:460px;margin:0 auto}
.crm-empty-action{margin-top:14px}
.mono,.wa-monospace{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.82rem}
.money-value{font-variant-numeric:tabular-nums;font-weight:700}

/* ---------------------------------------------------------------- ETIQUETAS */
.badge{
 display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;
 font-size:.72rem;font-weight:700;white-space:nowrap;background:var(--surface-3);color:var(--text-2);
}
.badge.ok{background:var(--ok-bg);color:var(--ok)}
.badge.warn{background:var(--warn-bg);color:var(--warn)}
.badge.danger{background:var(--danger-bg);color:var(--danger)}
.badge.neutral{background:var(--surface-3);color:var(--text-2)}
.badge.info{background:var(--info-bg);color:var(--info)}
.tag{
 display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:999px;
 background:color-mix(in srgb,var(--tag-color),white 88%);color:var(--tag-color);
 border:1px solid color-mix(in srgb,var(--tag-color),white 68%);font-size:.7rem;font-weight:700;
}
.tag:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--tag-color)}

/* ---------------------------------------------------------------- FORMULARIOS */
.field{margin-bottom:14px}
.field label{display:block;font-size:.75rem;font-weight:800;color:var(--text-2);margin-bottom:6px}
.field input,.field select,.field textarea{
 width:100%;border:1px solid var(--line-fuerte);border-radius:10px;padding:9px 12px;
 outline:none;background:var(--surface);color:var(--text);font-size:.88rem;
}
.field textarea{min-height:92px;resize:vertical}
.field input:focus,.field select:focus,.field textarea:focus{
 border-color:var(--accent-claro);box-shadow:0 0 0 3px rgba(43,111,232,.14);
}
.field small{display:block;font-size:.74rem;color:var(--muted);margin-top:5px}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}
.span-2{grid-column:span 2}
.filters{
 background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);
 padding:14px 16px;margin-bottom:20px;display:grid;
 grid-template-columns:repeat(auto-fit,minmax(158px,1fr));
 gap:12px;align-items:end;box-shadow:var(--shadow);
}
.report-filters,.dashboard-filters{grid-template-columns:repeat(auto-fit,minmax(158px,1fr))}
.filters .btn,.filters .actions{align-self:end}
.filters .field{margin:0}
.filters .btn{align-self:end}
.check-line{display:inline-flex!important;align-items:center;gap:8px;font-weight:600;color:var(--text)}
.check-line input{width:auto!important;accent-color:var(--accent)}
.checkbox-list{display:grid;gap:7px;max-height:230px;overflow:auto;padding:10px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-2)}
.checkbox-list label{display:flex;gap:8px;align-items:center;font-size:.83rem}
.checkbox-list input{width:auto;accent-color:var(--accent)}
.input-suffix{display:flex;align-items:center;border:1px solid var(--line-fuerte);border-radius:10px;background:var(--surface);overflow:hidden}
.input-suffix input{border:0!important;border-radius:0!important}
.input-suffix span{padding:0 12px;color:var(--muted);font-size:.8rem;font-weight:700}
.inline-form,.inline-select{display:inline-flex;align-items:center;gap:8px}
.inline-select select{min-width:150px;border:1px solid var(--line-fuerte);border-radius:10px;padding:8px 11px;background:var(--surface);color:var(--text)}
.compact-select{padding:6px 9px!important;font-size:.8rem!important}

/* ---------------------------------------------------------------- AVISOS */
.flash{
 padding:13px 17px;border-radius:var(--radius-md);margin-bottom:18px;font-weight:600;
 display:flex;gap:10px;align-items:flex-start;box-shadow:var(--shadow);
}
.flash.ok{background:var(--ok-bg);color:var(--ok)}
.flash.error{background:var(--danger-bg);color:var(--danger)}
.flash.info{background:var(--info-bg);color:var(--info)}
.notice{
 background:var(--accent-agua);border:1px solid transparent;border-left:3px solid var(--accent);
 padding:13px 16px;border-radius:var(--radius-md);color:var(--text);font-size:.87rem;line-height:1.55;
}
.notice.warning,.notice.warn{background:var(--warn-bg);border-left-color:var(--orange);color:#6d4708}
.notice.danger,.danger-note{background:var(--danger-bg);border-left-color:var(--danger);color:#8a1d2d;border:1px solid transparent;border-left:3px solid var(--danger);padding:13px 16px;border-radius:var(--radius-md);font-size:.87rem}
.notice.compact{padding:10px 13px;font-size:.82rem}
.warn-text{color:var(--warn);font-weight:700}
.danger-text{color:var(--danger);font-weight:700}

/* ---------------------------------------------------------------- BARRAS */
.bars{display:grid;gap:11px}
.bar-row{display:grid;grid-template-columns:170px 1fr 58px;gap:12px;align-items:center;font-size:.82rem}
.bar{height:8px;background:var(--surface-3);border-radius:999px;overflow:hidden}
.bar i{height:100%;display:block;background:linear-gradient(90deg,var(--accent),var(--accent-claro));border-radius:999px}
.progress{height:8px;background:var(--surface-3);border-radius:999px;overflow:hidden}
.progress i{display:block;height:100%;background:linear-gradient(90deg,var(--accent),var(--accent-claro))}
.stat-list{display:grid;gap:2px}
.stat-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line);font-size:.87rem}
.stat-row:last-child{border-bottom:0}
.detail-row{display:flex;justify-content:space-between;gap:12px;font-size:.85rem;padding:8px 0}
.detail-tags{display:flex;gap:6px;flex-wrap:wrap}

/* ---------------------------------------------------------------- PASOS */
.steps{counter-reset:step;display:grid;gap:12px}
.step{position:relative;padding:15px 15px 15px 54px;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius-md)}
.step:before{
 counter-increment:step;content:counter(step);position:absolute;left:15px;top:15px;
 width:26px;height:26px;border-radius:50%;display:grid;place-items:center;
 background:var(--accent);color:#fff;font-weight:800;font-size:.78rem;
}
.step h3{margin:0 0 5px;font-size:.93rem}
.step p{margin:0;color:var(--muted);font-size:.82rem;line-height:1.5}

/* ---------------------------------------------------------------- LÍNEA DE TIEMPO */
.timeline{display:flex;flex-direction:column}
.timeline-item{position:relative;padding:0 0 18px 31px;border-left:2px solid var(--line);margin-left:7px}
.timeline-item:last-child{border-left-color:transparent;padding-bottom:0}
.timeline-dot{position:absolute;left:-8px;top:2px;width:14px;height:14px;border-radius:50%;background:var(--accent);border:3px solid var(--surface);box-shadow:0 0 0 1px var(--line-fuerte)}
.timeline-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:5px}
.timeline-item p{margin:5px 0;white-space:pre-wrap}
.timeline-item.pinned{background:#fff8df;border-radius:var(--radius-sm);padding-top:10px;padding-right:10px}
.activity-icon{width:36px;height:36px;border-radius:11px;background:var(--accent-agua);color:var(--accent);display:grid;place-items:center;font-weight:800;flex:none}

/* ---------------------------------------------------------------- MODALES */
.modal{display:none;position:fixed;inset:0;background:rgba(10,25,55,.55);backdrop-filter:blur(3px);z-index:80;align-items:center;justify-content:center;padding:20px}
.modal.show{display:flex;animation:crmFade .18s ease}
@keyframes crmFade{from{opacity:0}to{opacity:1}}
.modal-box{
 background:var(--surface);width:min(720px,100%);max-height:90vh;overflow:auto;
 border-radius:var(--radius-xl);box-shadow:var(--shadow-xl);animation:crmUp .22s cubic-bezier(.2,.8,.3,1);
}
@keyframes crmUp{from{transform:translateY(14px);opacity:0}to{transform:none;opacity:1}}
.modal-box.wide{width:min(980px,100%)}
.modal-box.xl{width:min(1180px,100%)}
.modal-head{
 padding:17px 22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;
 align-items:center;gap:12px;position:sticky;top:0;background:var(--surface);z-index:1;
 border-radius:var(--radius-xl) var(--radius-xl) 0 0;
}
.modal-head h3{margin:0;font-size:1.03rem}
.modal-close{border:0;background:none;font-size:1.45rem;line-height:1;color:var(--muted);padding:0 4px;border-radius:8px}
.modal-close:hover{color:var(--danger)}
.modal-body{padding:22px}
.wide{max-width:920px!important}

/* ---------------------------------------------------------------- AVISOS FLOTANTES */
.toast-stack{position:fixed;right:20px;top:80px;z-index:100;display:grid;gap:10px;width:min(360px,calc(100vw - 36px))}
.toast{
 background:var(--surface);border-left:4px solid var(--red);border-radius:var(--radius-md);
 padding:13px 15px;box-shadow:var(--shadow-lg);font-size:.85rem;
}
.toast strong{display:block;color:var(--accent-fuerte);margin-bottom:3px}
.alert-strip{
 background:var(--danger-bg);color:var(--danger);border-bottom:1px solid #f5cdd3;
 padding:9px 14px;font-size:.8rem;font-weight:700;display:flex;justify-content:space-between;gap:10px;
}

/* ---------------------------------------------------------------- ICONOS */
.nav-svg{width:20px!important;height:20px;display:inline-flex;align-items:center;justify-content:center;flex:none}
.nav-svg svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;display:block}
.btn .nav-svg,.tool-button .nav-svg{width:16px!important;height:16px}
.btn .nav-svg svg,.tool-button .nav-svg svg{width:16px;height:16px}

/* ---------------------------------------------------------------- ACCESO */
.login-body{min-height:100vh;background:linear-gradient(135deg,#0f2a56,#1d4f9f 58%,#2b6fe8);display:grid;place-items:center;padding:20px}
.login-card{
 background:var(--surface);width:min(430px,100%);padding:32px;border-radius:var(--radius-xl);
 box-shadow:var(--shadow-xl);border-top:4px solid var(--accent-claro);
}
.login-brand-mark{
 width:68px;height:68px;border-radius:20px;display:grid;place-items:center;
 background:linear-gradient(140deg,var(--accent),var(--accent-claro));color:#fff;
 font-weight:900;font-size:1rem;letter-spacing:.05em;box-shadow:0 14px 30px rgba(29,79,159,.28);
}
.login-brand-logo{max-width:180px;max-height:72px;object-fit:contain}
.login-card h1{margin:10px 0;font-size:1.35rem}
.login-foot{text-align:center;color:var(--muted);font-size:.72rem;margin-top:22px}
.login-trap{position:absolute;left:-9999px;opacity:0;height:0;overflow:hidden}
.brand-mark,.login-brand-mark{user-select:none}

/* ---------------------------------------------------------------- RESPONSIVE */

@media(max-width:1020px){
 .grid.kpis{grid-template-columns:repeat(2,1fr)}
 .grid.three{grid-template-columns:1fr 1fr}
 .compact-kpis{grid-template-columns:repeat(3,minmax(0,1fr))!important}
}
@media(max-width:780px){
 .sidebar{transform:translateX(-100%);transition:transform .22s cubic-bezier(.2,.8,.3,1)}
 .sidebar.open{transform:none}
 .close-menu,.menu-btn{display:block}
 .overlay.show{display:block;position:fixed;inset:0;background:rgba(10,25,55,.5);z-index:35}
 .main{margin-left:0}
 .content{padding:16px 14px 44px}
 .topbar{padding:11px 14px}
 .form-grid{grid-template-columns:1fr}
 .span-2{grid-column:auto}
 .bar-row{grid-template-columns:110px 1fr 44px}
 .quick-actions{grid-template-columns:1fr}
 .compact-kpis{grid-template-columns:1fr 1fr!important}
}
@media(max-width:520px){
 .grid.kpis,.grid.two,.grid.three{grid-template-columns:1fr}
 .page-head{align-items:flex-start;flex-direction:column}
 .page-head h2{font-size:1.22rem}
 .kpi .value{font-size:1.7rem}
 .role-pill{display:none}
 .topbar h1{font-size:1rem}
 .modal{padding:10px}
 .modal-box{border-radius:var(--radius-lg)}
}

/* ---------------------------------------------------------------- MODO OSCURO */
body.theme-dark{
 --bg:#0d1626;--bg-2:#111e33;--surface:#152540;--surface-2:#1a2c4b;--surface-3:#1f3557;
 --line:#263d61;--line-fuerte:#33507c;
 --text:#e6eefc;--text-2:#adc2e0;--muted:#8299bb;
 --accent:#4a8ef0;--accent-fuerte:#7fb2ff;--accent-claro:#5b9bf5;--accent-agua:#17304f;
 --navy:#4a8ef0;--blue:#5b9bf5;
 --ok:#5fd191;--ok-bg:#123a26;--warn:#f0b455;--warn-bg:#3a2b11;
 --danger:#ff8b95;--danger-bg:#3d1a1f;--info:#67c5e2;--info-bg:#10333f;
 --shadow:0 1px 2px rgba(0,0,0,.3);--shadow-2:0 2px 10px rgba(0,0,0,.35);
 --shadow-lg:0 12px 32px rgba(0,0,0,.45);--shadow-xl:0 24px 60px rgba(0,0,0,.55);
 background:var(--bg);color:var(--text);
}
body.theme-dark .btn.primary,body.theme-dark .btn:not(.ghost):not(.soft):not(.danger):not(.red):not(.secondary){color:#08192e}
body.theme-dark .badge.neutral{background:var(--surface-3);color:var(--text-2)}


/* ============================================================================
   COMPONENTES POR MÓDULO
   Bloques especializados (conversaciones, leads, reportes, plantillas,
   programas, asistencia y admisión). Consumen los tokens de la base.
   ========================================================================== */
.sidebar nav a span.icon{width:21px;text-align:center;font-size:16px}
.status-pill.online{background:#e5f7ed;color:var(--green)}
.status-pill.offline{background:#ffebee;color:var(--red)}
.flash.error{background:#ffeded;color:#8d2228}
.chat-shell{display:grid;grid-template-columns:315px minmax(420px,1fr) 290px;min-height:calc(100vh - 116px);background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow)}
.chat-list{border-right:1px solid var(--line);background:var(--surface-2);min-width:0}
.chat-list-head{padding:11px;border-bottom:1px solid var(--line);display:grid;gap:8px}
.chat-list-head input, .chat-list-head select{width:100%;padding:9px;border:1px solid var(--line);border-radius:9px;background:#fff;font-size:11px}
.chat-items{max-height:calc(100vh - 245px);overflow:auto}
.chat-item{display:block;padding:12px;border-bottom:1px solid var(--line);position:relative}
.chat-item:hover, .chat-item.on{background:var(--surface-3)}
.chat-item.on:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--red)}
.chat-item.alert{background:#fff6f7}
.chat-item-top{display:flex;justify-content:space-between;gap:8px}
.chat-item strong{font-size:12px}
.chat-item p{margin:5px 0;color:var(--muted);font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-meta{display:flex;gap:4px;align-items:center;flex-wrap:wrap;margin-top:5px}
.chat-pane{display:flex;flex-direction:column;min-width:0;background:#fff}
.chat-header{padding:11px 14px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px;min-height:66px}
.chat-header .grow{flex:1;min-width:0}
.chat-header strong{font-size:13px}
.chat-header .muted{font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.messages{padding:18px;background:#efece7;flex:1;overflow:auto;min-height:430px;max-height:calc(100vh - 282px);background-image:radial-gradient(#fff9 1px,transparent 1px);background-size:18px 18px}
.bubble{max-width:76%;margin-bottom:9px;padding:9px 11px;border-radius:12px;background:#fff;box-shadow:0 2px 8px #09265312;font-size:12px;line-height:1.42}
.bubble.out{margin-left:auto;background:#d9fdd3;border-bottom-right-radius:4px}
.bubble.in{border-bottom-left-radius:4px}
.bubble small{display:block;text-align:right;color:var(--muted);font-size:8px;margin-top:4px}
.composer{padding:10px;border-top:1px solid var(--line);display:flex;gap:8px;background:#fff}
.composer textarea{flex:1;resize:none;border:1px solid var(--line);border-radius:11px;padding:10px;min-height:43px;max-height:105px}
.chat-tools{padding:0 10px 10px;display:flex;gap:6px;flex-wrap:wrap;background:#fff}
.chat-detail{border-left:1px solid var(--line);background:var(--surface-2);overflow:auto;max-height:calc(100vh - 116px)}
.detail-section{padding:14px;border-bottom:1px solid var(--line)}
.detail-section h3{font-size:11px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);margin:0 0 10px}
.mini-form{display:flex;gap:5px;margin-top:8px}
.mini-form select{flex:1;border:1px solid var(--line);border-radius:8px;padding:7px;font-size:10px}
.code{background:#0b1324;color:#d7e5ff;padding:11px;border-radius:9px;overflow:auto;font:11px ui-monospace,SFMono-Regular,Consolas,monospace}
.schedule-grid{display:grid;grid-template-columns:120px 1fr 1fr 90px;gap:8px;align-items:center;margin-bottom:8px}
.status-pill.meal{background:#fff2d8;color:#8a5200}
.schedule-header, .schedule-grid.v3{display:grid;grid-template-columns:1.15fr .75fr .75fr .8fr 1.5fr;gap:10px;align-items:center}
.schedule-header{padding:0 4px 8px;color:var(--muted);font-size:11px;font-weight:900;text-transform:uppercase}
.schedule-grid.v3{padding:10px 0;border-top:1px solid var(--line)}
.meal-times{display:flex;align-items:center;gap:6px}
.meal-times input{min-width:0}
.lead-hero{background:linear-gradient(120deg,var(--navy-2),var(--navy));color:#fff;border-radius:18px;padding:20px;display:flex;align-items:center;gap:16px;margin-bottom:17px;box-shadow:var(--shadow)}
.lead-hero .avatar{width:58px;height:58px;font-size:22px}
.lead-hero h2{margin:0 0 5px}
.lead-hero p{margin:0;color:#d8e5fa}
.lead-hero .actions{margin-left:auto}
.lead-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:17px}
.lead-main, .lead-side{display:flex;flex-direction:column;gap:17px}
.lead-contact-line{display:flex;gap:14px;flex-wrap:wrap;color:var(--muted);font-size:13px}
.timeline-item.pinned{background:#fff8df;border-radius:10px;padding-top:10px;padding-right:10px}
.integration-option{display:flex;align-items:flex-start;gap:12px;padding:14px;border:1px solid var(--line);border-radius:13px;background:#fff}
.integration-logo{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:#e9f5ff;color:var(--accent);font-weight:950}
.integration-logo.red{background:#ffebef;color:var(--red)}
.integration-logo.gray{background:#edf0f4;color:#4a5568}
.call-list{display:flex;flex-direction:column}
.call-row{display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}
.call-row:last-child{border-bottom:0}
.call-direction{width:38px;height:38px;border-radius:12px;background:var(--surface-3);color:var(--navy);display:grid;place-items:center;font-size:18px}
.row-overdue{background:#fff4f4!important}
.notice.warning{background:#fff8df;border-color:#f0d98c;color:#765000}
.composer-tools{display:flex;gap:7px;flex-wrap:wrap;padding:8px 10px 0;background:#fff;border-top:1px solid var(--line)}
.quick-panel{display:none;background:#fff;padding:9px 10px;border-top:1px solid var(--line);gap:7px;max-height:190px;overflow:auto;grid-template-columns:repeat(2,minmax(0,1fr))}
.quick-panel.show{display:grid}
.quick-reply{border:1px solid var(--line);background:var(--surface-2);border-radius:11px;padding:9px 10px;text-align:left;color:var(--text)}
.quick-reply:hover{background:var(--surface-3);border-color:var(--line-fuerte)}
.quick-reply strong, .quick-reply span{display:block}
.quick-reply strong{font-size:11px;color:var(--navy);margin-bottom:3px}
.quick-reply span{font-size:9px;color:var(--muted);line-height:1.35}
.emoji-panel{display:none;flex-wrap:wrap;gap:5px;padding:8px;border:1px solid var(--line);border-radius:10px;background:#fff;margin:7px 0}
.emoji-panel.show{display:flex}
.emoji-panel.chat{margin:0;padding:8px 10px;border-width:1px 0 0;border-radius:0}
.emoji-panel button{border:0;background:#f4f6f9;border-radius:8px;width:34px;height:32px;font-size:18px}
.emoji-panel button:hover{background:#e7edf6;transform:translateY(-1px)}
.editor-toolbar{display:flex;gap:7px;align-items:center;flex-wrap:wrap;margin-bottom:7px}
.editor-toolbar select{width:auto;min-width:190px;padding:8px 10px;border:1px solid var(--line);border-radius:9px;background:#fff}
.template-preview{white-space:pre-wrap;background:#eef8e9;border:1px solid #cfe8c6;border-radius:11px;padding:12px;color:#29492b;min-height:48px;font-size:12px;line-height:1.5}
.send-status{min-height:18px;padding:0 12px 5px;background:#fff;color:var(--green);font-size:10px;font-weight:800}
.send-status.error{color:var(--red)}
.composer textarea:focus{border-color:#6f8fc0;box-shadow:0 0 0 3px #eef3fb;outline:none}
.composer button:disabled{opacity:.55;cursor:wait}
.chat-item[data-conversation-id]{transition:background .15s ease}
.bubble{animation:bubbleIn .16s ease-out}
@keyframes bubbleIn{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}
.message-meta{display:flex!important;align-items:center;justify-content:flex-end;gap:5px;min-height:14px}
.message-time{white-space:nowrap}
.delivery-status{display:inline-flex;align-items:center;justify-content:center;min-width:17px;height:13px;font-weight:1000;letter-spacing:-3px;line-height:1;font-size:12px;font-family:Arial,sans-serif}
.delivery-status.sent, .delivery-status.delivered{color:#6d7887}
.delivery-status.read{color:#1687e8}
.delivery-status.pending{color:#8b96a5;letter-spacing:0;font-size:10px}
.delivery-status.failed{width:14px;min-width:14px;height:14px;border-radius:50%;background:var(--red);color:#fff;letter-spacing:0;font-size:9px}
.delivery-symbol{display:inline-block;transform:translateY(-.3px)}
.composer-input-wrap{position:relative;flex:1;min-width:0}
.composer-input-wrap textarea{width:100%;display:block}
.slash-menu{display:none;position:absolute;left:0;right:0;bottom:calc(100% + 7px);z-index:35;background:#fff;border:1px solid var(--line-fuerte);border-radius:14px;box-shadow:0 18px 48px rgba(4,28,71,.22);max-height:330px;overflow:auto;padding:6px}
.slash-menu.show{display:block}
.slash-option{width:100%;border:0;background:transparent;border-radius:10px;padding:9px 10px;text-align:left;display:block;color:var(--text)}
.slash-option:hover, .slash-option.selected{background:var(--surface-3)}
.slash-option-title{display:block;color:var(--navy);font-size:11px;font-weight:900;margin-bottom:3px}
.slash-option-body{display:block;color:var(--muted);font-size:10px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.slash-empty{padding:12px;color:var(--muted);font-size:11px;text-align:center}
.schedule-header.channel, .schedule-grid.channel{display:grid;grid-template-columns:1.1fr .9fr 1fr 1fr;gap:10px;align-items:center}
.schedule-header.channel{padding:9px 12px;background:var(--bg);border-radius:10px;font-size:11px;font-weight:900;text-transform:uppercase;color:var(--muted);margin-top:10px}
.schedule-grid.channel{padding:9px 4px;border-bottom:1px solid var(--line)}
.schedule-grid.channel input[type=time]{width:100%}
.variable-palette{display:flex;flex-wrap:wrap;gap:7px;padding:12px;background:#f5f8fc;border:1px solid var(--line);border-radius:13px;margin:12px 0}
.variable-palette strong{width:100%;font-size:12px;color:var(--muted)}
.variable-chip{border:1px solid #bed0eb;background:#fff;color:var(--navy);border-radius:999px;padding:7px 10px;font-size:11px;font-weight:800;cursor:pointer}
.variable-chip:hover{background:var(--surface-3)}
.rich-toolbar{display:flex;flex-wrap:wrap;gap:6px;padding:9px;background:#eef3f9;border:1px solid var(--line);border-bottom:0;border-radius:13px 13px 0 0}
.rich-toolbar button{border:1px solid var(--line-fuerte);background:#fff;color:var(--accent-fuerte);border-radius:8px;padding:7px 10px;font-weight:800;cursor:pointer}
.rich-toolbar button:hover{background:#e6effc}
.email-visual-editor{min-height:280px;padding:18px;border:1px solid var(--line);border-radius:0 0 13px 13px;background:#fff;line-height:1.65;outline:none;overflow:auto}
.email-visual-editor:focus{border-color:#6f98d5;box-shadow:0 0 0 3px var(--accent-claro)1a}
.email-visual-editor h1, .email-visual-editor h2, .email-visual-editor h3{color:var(--navy)}
.advanced-email{margin:14px 0}
.advanced-email summary{cursor:pointer;font-weight:800;color:var(--navy)}
.email-preview-subject{font-weight:900;font-size:17px;padding:12px;border-bottom:1px solid var(--line);margin-bottom:12px}
.email-preview-box{background:#fff;border:1px solid var(--line);border-radius:12px;padding:20px;line-height:1.65;min-height:180px}
.email-preview-box h1, .email-preview-box h2, .email-preview-box h3{color:var(--navy)}
.folio-status{display:inline-flex;gap:6px;align-items:center;font-size:12px;font-weight:800}
.email-simple-help{padding:10px 12px;border-radius:10px;background:#eef3ff;color:#24456f}
.sidebar nav a .icon{opacity:.95}
.status-pill.online{background:#eaf9f1;color:#12764a;border-color:#ccefdc}
.status-pill.offline{background:#fff0f1;color:#b22b3b;border-color:#ffd4da}
.flash.error{background:#fff1f2;border-color:#ffd6db;color:#9a2636}
.integration-option, .chat-shell, .email-preview-box{border-color:var(--line);
  box-shadow:var(--shadow);}
.chat-list-head input, .chat-list-head select, .mini-form select, .editor-toolbar select{border:1px solid #d7e1ee;border-radius:14px;padding:11px 13px;background:#fff;color:var(--text);}
.chat-list-head input:focus, .chat-list-head select:focus, .mini-form select:focus, .editor-toolbar select:focus{border-color:#7ea4ea;box-shadow:0 0 0 4px rgba(43,111,232,.12)}
.chat-shell{grid-template-columns:330px minmax(460px,1fr) 320px;
  border-radius:24px;
  background:linear-gradient(180deg,#ffffff,#fcfdff);}
.chat-list{background:linear-gradient(180deg,#fbfcff,#f7f9fd)}
.chat-list-head{padding:14px;border-bottom:1px solid #edf1f7;background:rgba(255,255,255,.72)}
.chat-items{padding:8px}
.chat-item{margin-bottom:7px;border:1px solid transparent;border-radius:16px;padding:13px 12px;background:transparent;}
.chat-item:hover, .chat-item.on{background:#fff;border-color:#dde7f3;box-shadow:0 10px 24px rgba(17,36,75,.07)}
.chat-item.on:before{left:-1px;top:10px;bottom:10px;width:4px;border-radius:999px;background:linear-gradient(180deg,var(--accent-claro),var(--accent))}
.chat-item.alert{background:#fff8f9;border-color:#ffe0e5}
.chat-item strong{font-size:13px;color:#172d55}
.chat-item p{font-size:11px;line-height:1.45}
.chat-meta{gap:6px;margin-top:7px}
.chat-header{padding:14px 18px;min-height:74px;background:#fff;border-bottom:1px solid #edf1f7}
.chat-header strong{font-size:14px;color:#132b55}
.chat-header .muted{font-size:11px}
.messages{padding:22px 22px 18px;
  background:
    radial-gradient(circle at top right, rgba(43,111,232,.05), transparent 20%),
    linear-gradient(180deg,#f6f8fc,#eef2f7);
  background-image:
    radial-gradient(rgba(255,255,255,.9) 1px, transparent 1px),
    linear-gradient(180deg,#f6f8fc,#eef2f7);
  background-size:18px 18px,100% 100%;}
.bubble{max-width:78%;border-radius:18px;padding:11px 13px 9px;font-size:12.5px;line-height:1.5;
  box-shadow:0 8px 20px rgba(15,35,84,.08);}
.bubble.in{background:#fff;border-bottom-left-radius:6px}
.bubble.out{background:linear-gradient(180deg,#dff3ff,#d5ecff);border-bottom-right-radius:6px;color:#11284b}
.bubble small{font-size:9px;margin-top:5px}
.composer-tools{padding:10px 12px 0;background:#fff;border-top:1px solid #edf1f7}
.quick-panel{padding:10px 12px;background:#fbfcff}
.quick-reply{border-radius:14px;padding:10px 11px;background:#fff;border-color:#dee6f3}
.quick-reply strong{font-size:11px}
.emoji-panel button{border-radius:10px;background:var(--bg)}
.composer{padding:12px;border-top:1px solid #edf1f7;background:#fff;align-items:flex-end}
.composer textarea{border-radius:16px;padding:12px 14px;min-height:48px;background:#fdfefe;}
.chat-tools{padding:0 12px 12px;background:#fff}
.chat-detail{background:linear-gradient(180deg,#fbfcff,#f8fafe)}
.detail-section{padding:16px;border-bottom:1px solid #edf1f7}
.detail-section h3{font-size:11px;letter-spacing:.1em;color:#697992}
.mini-form select{font-size:11px}
.delivery-status.sent, .delivery-status.delivered{color:#6e7c8c}
.delivery-status.read{color:#2b86ff}
.delivery-status.failed{box-shadow:0 8px 18px rgba(220,38,38,.16)}
.slash-menu{border-radius:18px;border-color:#dbe3ef;box-shadow:0 24px 56px rgba(8,22,50,.18)}
.slash-option{border-radius:12px;padding:10px 12px}
.slash-option.selected, .slash-option:hover{background:#eef4ff}
.slash-option-title{font-size:11px;color:var(--accent)}
.slash-option-body{font-size:10px}
.integration-option, .email-preview-box{border-radius:18px}
.integration-logo, .call-direction{border-radius:14px}
.email-visual-editor{border-radius:0 0 16px 16px;min-height:300px;padding:22px;}
.rich-toolbar{padding:10px;background:#f2f6fd;border-radius:16px 16px 0 0}
.rich-toolbar button{border-radius:10px;padding:8px 11px}
.variable-palette{border-radius:18px;padding:14px;background:linear-gradient(180deg,var(--surface-2),#f2f6fd)}
.variable-chip{padding:8px 12px;border-radius:999px}
.template-preview, .email-simple-help{border-radius:14px}
.code{border-radius:14px;padding:13px 14px;background:#0d1c3c}
.message-body, .composer textarea{font-family:Inter,"Segoe UI Emoji","Apple Color Emoji","Noto Color Emoji",system-ui,sans-serif}
.message-reactions{display:flex;flex-wrap:wrap;gap:3px;min-height:0;margin:3px 0 0}
.message-reactions:empty{display:none}
.message-reactions span{display:inline-flex;align-items:center;justify-content:center;min-width:25px;height:22px;padding:1px 6px;border:1px solid #d9e2ee;border-radius:999px;background:#fff;font-size:14px;line-height:1;box-shadow:0 2px 6px #09265314}
.bubble.out .message-reactions span{background:#f5fff3}
.folio-display{display:inline-block;margin:8px 0;font-size:24px;font-weight:950;letter-spacing:.7px;color:var(--navy)}
.context-section[data-context-panel="tasks"] .context-list{max-height:none}
.theme-toggle{width:40px;height:40px;border-radius:14px;border:1px solid var(--line);background:#fff;color:var(--accent);
  display:grid;place-items:center;font-size:17px;box-shadow:0 8px 20px rgba(14,35,84,.08)}
.theme-toggle:hover{background:var(--surface-3);border-color:var(--line-fuerte)}
body.theme-dark .integration-option, body.theme-dark .chat-shell, body.theme-dark .email-preview-box, body.theme-dark .chat-pane, body.theme-dark .chat-detail, body.theme-dark .chat-list, body.theme-dark .chat-list-head, body.theme-dark .detail-section, body.theme-dark .messages, body.theme-dark .composer, body.theme-dark .composer-tools, body.theme-dark .chat-tools, body.theme-dark .quick-panel, body.theme-dark .slash-menu, body.theme-dark .rich-toolbar, body.theme-dark .variable-palette{background-color:var(--surface);color:var(--text);border-color:var(--line)}
body.theme-dark .chat-list{background:linear-gradient(180deg,#101a2f,#0f182a)}
body.theme-dark .chat-detail{background:linear-gradient(180deg,#111c31,#0f182a)}
body.theme-dark .chat-header strong{color:#f1f5ff}
body.theme-dark .chat-item p, body.theme-dark .detail-section h3{color:var(--muted)}
body.theme-dark .chat-list-head input, body.theme-dark .chat-list-head select, body.theme-dark .mini-form select, body.theme-dark .editor-toolbar select, body.theme-dark .composer textarea{background:#0d1525;color:#eef4ff;border-color:#28406b}
body.theme-dark .chat-list-head input:focus, body.theme-dark .chat-list-head select:focus, body.theme-dark .mini-form select:focus, body.theme-dark .editor-toolbar select:focus, body.theme-dark .composer textarea:focus{box-shadow:0 0 0 4px rgba(43,111,232,.18);border-color:#4d88f0}
body.theme-dark .chat-item:hover, body.theme-dark .chat-item.on{background:#13213b;border-color:#28406b}
body.theme-dark .chat-item.alert{background:#2a1a22;border-color:#5f3141}
body.theme-dark .messages{background-image:radial-gradient(rgba(255,255,255,.06) 1px, transparent 1px),linear-gradient(180deg,#111c31,#0f182a)}
body.theme-dark .bubble.in{background:#162541;color:#eaf0fb}
body.theme-dark .bubble.out{background:linear-gradient(180deg,#1b4ca1,#245fc8);color:#fff}
body.theme-dark .quick-reply, body.theme-dark .theme-toggle, body.theme-dark .rich-toolbar button{background:#15213a;border-color:#2c4168;color:#e5eeff}
body.theme-dark .quick-reply:hover, body.theme-dark .rich-toolbar button:hover, body.theme-dark .theme-toggle:hover{background:#1a2948}
body.theme-dark .quick-reply span, body.theme-dark .slash-option-body{color:#b3bfd2}
body.theme-dark .slash-option.selected, body.theme-dark .slash-option:hover{background:#14213b}
body.theme-dark .flash.error{background:#2a1820;border-color:#5b2a36;color:#ffdce2}
body.theme-dark .status-pill.online{background:#112a20;border-color:#245a43;color:#c8f2dc}
body.theme-dark .status-pill.offline{background:#2a1820;border-color:#5b2a36;color:#ffdce2}
body.theme-dark .variable-chip{background:#15213a;border-color:#335186;color:#dcebff}
body.theme-dark .template-preview{background:#13213b;border-color:#28406b;color:#dcebff}
body.theme-dark .code{background:#09111f;color:#d7e5ff}
.dashboard-hero{position:relative;overflow:hidden;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:26px 28px;margin-bottom:20px;border-radius:24px;color:#fff;background:linear-gradient(125deg,var(--accent-fuerte) 0%,var(--accent) 52%,var(--accent-claro) 100%);box-shadow:0 22px 48px rgba(23,59,122,.2)}
.dashboard-hero:before{content:"";position:absolute;width:280px;height:280px;border-radius:50%;right:-95px;top:-135px;background:rgba(255,255,255,.1)}
.dashboard-hero:after{content:"";position:absolute;width:190px;height:190px;border-radius:50%;right:150px;bottom:-145px;background:rgba(255,255,255,.07)}
.dashboard-hero-copy, .dashboard-hero-actions{position:relative;z-index:1}
.dashboard-hero-copy{max-width:760px}
.dashboard-kicker{display:inline-flex;align-items:center;gap:7px;padding:7px 10px;border-radius:999px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.16);font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.1em}
.dashboard-kicker .nav-svg, .dashboard-kicker .nav-svg svg{width:15px!important;height:15px}
.dashboard-hero h2{margin:13px 0 7px;font-size:28px;letter-spacing:-.035em}
.dashboard-hero p{margin:0;max-width:690px;color:rgba(255,255,255,.82);font-size:13px;line-height:1.6}
.dashboard-hero-actions{display:flex;gap:9px;flex-wrap:wrap;justify-content:flex-end}
.dashboard-hero .btn.primary{background:#fff;color:var(--accent);box-shadow:0 14px 26px rgba(5,22,55,.18)}
.dashboard-hero .btn.ghost{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.22);color:#fff}
.dashboard-hero .btn.ghost:hover{background:rgba(255,255,255,.16)}
.dashboard-kpis{grid-template-columns:repeat(6,minmax(0,1fr))}
.dashboard-main-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(290px,.75fr);gap:20px;margin-bottom:20px}
.trend-card, .service-card{min-height:365px}
.vertical-chart{height:260px;display:grid;grid-template-columns:repeat(14,minmax(0,1fr));gap:8px;align-items:end;padding-top:18px}
.chart-column{height:100%;display:grid;grid-template-rows:20px 1fr 24px;align-items:end;justify-items:center;min-width:0}
.chart-number{font-size:9px;color:var(--muted);font-weight:850}
.chart-track{width:min(28px,70%);height:100%;border-radius:10px;background:#eff3f8;display:flex;align-items:flex-end;overflow:hidden;position:relative}
.chart-track i{width:100%;display:block;border-radius:10px;background:linear-gradient(180deg,#5f91ef,#245bb8);box-shadow:0 8px 16px rgba(43,111,232,.2);transition:height .25s ease}
.chart-label{font-size:9px;color:var(--muted);white-space:nowrap;margin-top:6px}
.service-overview{display:grid;gap:22px;align-items:center;justify-items:center}
.donut-chart{--value:0;width:178px;height:178px;border-radius:50%;display:grid;place-items:center;background:conic-gradient(var(--accent-claro) calc(var(--value)*1%),#e8eef7 0);position:relative;box-shadow:inset 0 0 0 1px rgba(43,111,232,.05)}
.donut-chart:before{content:"";position:absolute;inset:19px;border-radius:50%;background:#fff;box-shadow:0 8px 24px rgba(18,45,102,.08)}
.donut-chart>div{position:relative;z-index:1;text-align:center}
.donut-chart strong, .donut-chart span{display:block}
.donut-chart strong{font-size:30px;letter-spacing:-.04em;color:var(--accent)}
.donut-chart span{font-size:10px;color:var(--muted);font-weight:850;text-transform:uppercase;letter-spacing:.08em;margin-top:3px}
.service-metrics{width:100%;display:grid;grid-template-columns:1fr 1fr;gap:9px}
.service-metrics>div{padding:11px 12px;border-radius:14px;background:#f7f9fc;border:1px solid #e5ebf3}
.service-metrics span, .service-metrics strong{display:block}
.service-metrics span{font-size:10px;color:var(--muted);line-height:1.35}
.service-metrics strong{font-size:18px;color:var(--accent);margin-top:4px}
.service-metrics .metric-warning{background:#fff5f0;border-color:#ffe0d3}
.service-metrics .metric-warning strong{color:#c45b20}
.dashboard-secondary{margin-bottom:20px}
.funnel-list{display:grid;gap:14px}
.funnel-row{display:grid;grid-template-columns:minmax(130px,1fr) minmax(120px,1.7fr) 42px;gap:12px;align-items:center}
.funnel-row>div:first-child strong, .funnel-row>div:first-child span{display:block}
.funnel-row>div:first-child strong{font-size:12px;color:#263952}
.funnel-row>div:first-child span{font-size:10px;color:var(--muted);margin-top:2px}
.funnel-row>b{font-size:11px;color:var(--accent);text-align:right}
.funnel-track{height:10px;border-radius:999px;background:#eef2f7;overflow:hidden}
.funnel-track i{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,var(--accent-claro),var(--purple))}
.refined-bars .bar{height:11px}
.refined-bars .bar i{background:linear-gradient(90deg,var(--accent),var(--accent-claro))}
.offer-bars .bar i{background:linear-gradient(90deg,var(--purple),var(--accent-claro))}
.advisor-card{margin-top:20px}
.advisor-cell{display:flex;align-items:center;gap:10px}
.advisor-avatar{width:34px;height:34px;border-radius:12px;display:grid;place-items:center;background:#edf3ff;color:var(--accent);font-size:12px;font-weight:900}
.advisor-table td{height:58px}
.mobile-chat-back{display:none;width:36px;height:36px;border-radius:12px;border:1px solid var(--line);color:var(--accent);align-items:center;justify-content:center;background:#fff;flex:none}
.mobile-chat-back .nav-svg, .mobile-chat-back svg{width:18px!important;height:18px}
body.theme-dark .dashboard-hero{background:linear-gradient(125deg,#102344,var(--accent) 52%,#245fc8)}
body.theme-dark .chart-track, body.theme-dark .funnel-track{background:#1a2948}
body.theme-dark .donut-chart{background:conic-gradient(#4d88f0 calc(var(--value)*1%),#1a2948 0)}
body.theme-dark .donut-chart:before{background:#111c31}
body.theme-dark .donut-chart strong, body.theme-dark .service-metrics strong, body.theme-dark .funnel-row>b{color:#eaf1ff}
body.theme-dark .service-metrics>div{background:#14213b;border-color:#233556}
body.theme-dark .service-metrics .metric-warning{background:#2d2018;border-color:#59402a}
body.theme-dark .funnel-row>div:first-child strong{color:#e5ecf8}
body.theme-dark .advisor-avatar{background:#1a2948;color:#dbe8ff}
body.theme-dark .mobile-chat-back{background:#15213a;border-color:#2c4168;color:#e5eeff}
.optout-banner{display:flex;gap:8px;align-items:center;justify-content:center;flex-wrap:wrap;padding:12px 16px;background:#fff2f4;color:#9b2638;border-bottom:1px solid #ffd7dd;font-size:12px}
.optout-banner strong{font-weight:900}
.optout-tools{justify-content:space-between;align-items:center;padding:16px}
.notification-list{display:grid;gap:10px}
.notification-item{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px;border:1px solid var(--line);border-radius:16px;background:var(--surface-2);transition:.18s}
.notification-item:hover{border-color:#b9c9df;background:#fff;transform:translateY(-1px)}
.notification-item.unread{border-left:4px solid var(--blue);background:#f5f8ff}
.notification-item.urgent{border-left:4px solid var(--red)}
.notification-item strong{display:block;color:var(--navy);margin-bottom:4px}
.notification-item p{margin:0 0 5px;color:var(--text);font-size:12px}
.notification-item small{color:var(--muted)}
body.theme-dark .optout-banner{background:#2a1820;border-color:#5b2a36;color:#ffdce2}
body.theme-dark .notification-item{background:#14213b;border-color:#233556}
body.theme-dark .notification-item:hover{background:#182743;border-color:#335186}
body.theme-dark .notification-item.unread{background:#14213b}
body.theme-dark .notification-item strong{color:#eef4ff}
.message-body{display:block;white-space:pre-wrap;margin-top:7px}
.media-image-link{display:block;overflow:hidden;border-radius:14px;background:#e9eef6;margin-bottom:6px}
.media-image{display:block;width:100%;max-width:420px;max-height:360px;object-fit:cover}
.media-file-meta{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:10px;color:var(--muted);margin:5px 2px 2px}
.media-file-meta a{color:var(--blue);font-weight:850}
.media-card{display:flex;align-items:center;gap:10px;padding:10px;border:1px solid color-mix(in srgb,var(--line),transparent 10%);border-radius:14px;background:color-mix(in srgb,var(--surface),var(--surface-2) 35%);margin-bottom:7px;min-width:min(360px,100%)}
.media-card>div{min-width:0;flex:1}
.media-card strong, .media-card span{display:block}
.media-card strong{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.media-card>div>span{font-size:9px;color:var(--muted);margin-top:3px}
.media-file-icon{width:43px;height:43px;border-radius:12px;background:#eaf1ff;color:var(--navy);display:grid!important;place-items:center;font-size:10px!important;font-weight:950;flex:none}
.media-card audio{width:min(260px,100%)}
.media-card.unavailable{color:var(--muted)}
.media-video video{display:block;width:100%;max-width:420px;border-radius:14px;background:#000}
.composer-attachment{display:flex;align-items:center;gap:10px;padding:10px 13px;background:#f6f9fe;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.composer-attachment[hidden]{display:none}
.composer-attachment-icon{width:38px;height:38px;border-radius:12px;background:#e8f0ff;display:grid;place-items:center;font-size:20px}
.composer-attachment>div{min-width:0;flex:1}
.composer-attachment strong, .composer-attachment small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.composer-attachment strong{font-size:11px}
.composer-attachment small{font-size:9px;color:var(--muted);margin-top:2px}
.composer-attachment button{width:30px;height:30px;border:0;border-radius:10px;background:#fff;color:var(--muted);font-size:20px}
.composer-attachment button:hover{background:#fff0f2;color:var(--red)}
.quick-reply strong{display:flex;align-items:center;gap:6px}
.quick-reply strong em{font-style:normal;margin-left:auto}
.quick-file-chip{display:inline-flex;align-items:center;gap:8px;max-width:250px;padding:8px 10px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2)}
.quick-file-chip>span:last-child{min-width:0}
.quick-file-chip strong, .quick-file-chip small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.quick-file-chip strong{font-size:10px}
.quick-file-chip small{font-size:9px;color:var(--muted);margin-top:2px}
.current-file{margin-top:8px}
body.theme-dark .composer-attachment{background:#101b30;border-color:var(--line)}
body.theme-dark .composer-attachment button{background:#172640;color:#c7d2e7}
body.theme-dark .media-file-icon{background:#1a2a49;color:#dce8ff}
body.theme-dark .media-card, body.theme-dark .quick-file-chip{background:#111e35;border-color:#2a3e62}
.archive-banner, .optout-banner{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 16px;border-bottom:1px solid var(--line);font-size:12px}
.archive-banner>div, .optout-banner>div{display:grid;gap:3px;min-width:0}
.archive-banner{background:#eef4ff;color:#244e88;border-color:#d8e5fb}
.archive-banner form, .optout-banner form{flex:none}
.chat-state-select{width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:11px;font-size:11px;background:var(--surface);color:var(--text)}
body.theme-dark .archive-banner{background:#14213b;border-color:#28406b;color:#d5e5ff}
.report-page-head{align-items:flex-end}
.report-eyebrow{display:block;color:var(--blue);font-size:10px;font-weight:950;text-transform:uppercase;letter-spacing:.14em;margin-bottom:7px}
.report-actions{justify-content:flex-end}
.report-presets{display:flex;gap:8px;flex-wrap:wrap;margin:-4px 0 14px}
.report-presets a{padding:8px 11px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--muted);font-size:10px;font-weight:850}
.report-presets a:hover{color:var(--navy);border-color:#b8cae4;background:var(--surface-2)}
.report-hero{display:grid;grid-template-columns:1fr 1fr 1.25fr;gap:1px;margin:0 0 18px;background:var(--line);border:1px solid var(--line);border-radius:20px;overflow:hidden;box-shadow:var(--shadow)}
.report-hero>div{background:linear-gradient(180deg,var(--surface),var(--surface-2));padding:17px 19px;min-width:0}
.report-hero span, .report-hero strong, .report-hero small{display:block}
.report-hero span{font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}
.report-hero strong{font-size:16px;color:var(--navy);margin-top:5px}
.report-hero small{font-size:10px;color:var(--muted);margin-top:5px;line-height:1.4}
.health-track{height:7px;border-radius:999px;background:#e8eef7;overflow:hidden;margin-top:9px}
.health-track i{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,var(--orange),var(--green))}
.report-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}
.report-kpi{position:relative;display:grid;grid-template-columns:42px minmax(0,1fr);gap:11px;align-items:start;padding:16px;background:linear-gradient(180deg,var(--surface),var(--surface-2));border:1px solid var(--line);border-radius:19px;box-shadow:var(--shadow);min-height:132px;overflow:hidden}
.report-kpi:after{content:"";position:absolute;inset:auto -30px -45px auto;width:95px;height:95px;border-radius:50%;background:rgba(43,111,232,.055)}
.report-kpi-icon{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;background:var(--surface-3);color:#1f5fc7;font-size:15px;font-weight:950}
.report-kpi-icon.success{background:#e8f8ef;color:#168653}
.report-kpi-icon.purple{background:#f0ecff;color:#704fdb}
.report-kpi-icon.orange{background:#fff3df;color:#bd7610}
.report-kpi-icon.danger{background:#fff0f2;color:#c23546}
.report-kpi span, .report-kpi strong, .report-kpi small{display:block}
.report-kpi>div:nth-child(2)>span{font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}
.report-kpi>div:nth-child(2)>strong{font-size:25px;line-height:1.1;color:var(--navy);letter-spacing:-.04em;margin-top:5px}
.report-kpi>div:nth-child(2)>small{font-size:10px;color:var(--muted);margin-top:5px}
.report-kpi .money-value{font-size:19px!important;letter-spacing:-.02em!important}
.metric-change{grid-column:1/-1;justify-self:start;display:inline-flex!important;align-items:center;gap:4px;border-radius:999px;padding:5px 8px;font-size:9px!important;font-weight:900;background:#eef3f8;color:#65748a;z-index:1}
.metric-change.up{background:#e8f8ef;color:#167f50}
.metric-change.down{background:#fff0f2;color:#b82e3f}
.metric-change.neutral{background:#eef3f8;color:#65748a}
.decision-card{margin-bottom:18px}
.decision-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.decision-item{display:grid;grid-template-columns:8px minmax(0,1fr) 18px;gap:10px;align-items:start;padding:13px;border:1px solid var(--line);border-radius:16px;background:var(--surface-2)}
.decision-item:hover{transform:translateY(-1px);box-shadow:0 10px 22px rgba(15,35,84,.08)}
.decision-signal{width:8px;height:8px;border-radius:50%;margin-top:4px;background:var(--accent-claro);box-shadow:0 0 0 5px rgba(43,111,232,.09)}
.decision-item.warn .decision-signal{background:#dc8c16;box-shadow:0 0 0 5px rgba(220,140,22,.1)}
.decision-item.danger .decision-signal{background:#d33b4e;box-shadow:0 0 0 5px rgba(211,59,78,.1)}
.decision-item.ok .decision-signal{background:var(--green);box-shadow:0 0 0 5px rgba(30,158,98,.1)}
.decision-item strong{display:block;font-size:11px;color:var(--navy)}
.decision-item p{margin:4px 0 0;font-size:10px;color:var(--muted);line-height:1.45}
.decision-item>b{color:var(--muted);font-size:15px}
.report-main-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(330px,.85fr);gap:18px;margin-bottom:18px}
.report-secondary-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(330px,.8fr);gap:18px;margin-bottom:18px}
.report-chart-card{min-width:0}
.report-legend{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:9px;color:var(--muted);font-weight:800}
.report-legend i{width:8px;height:8px;border-radius:50%;display:inline-block}
.report-legend i.lead{background:var(--accent-claro)}
.report-legend i.interest{background:var(--purple)}
.report-legend i.sale{background:var(--green)}
.canvas-wrap{position:relative;width:100%;min-height:280px}
.canvas-wrap.revenue{min-height:250px}
.canvas-wrap canvas{display:block;max-width:100%}
.executive-funnel{display:grid;gap:14px}
.executive-funnel-row{display:grid;grid-template-columns:minmax(120px,1fr) minmax(90px,1.45fr) 36px 42px;gap:9px;align-items:center}
.executive-funnel-row>div:first-child strong, .executive-funnel-row>div:first-child span{display:block}
.executive-funnel-row>div:first-child strong{font-size:11px;color:var(--text)}
.executive-funnel-row>div:first-child span{font-size:9px;color:var(--muted);margin-top:3px}
.executive-funnel-row>b{font-size:12px;color:var(--navy);text-align:right}
.executive-funnel-row>em{font-size:9px;color:var(--muted);font-style:normal;text-align:right}
.executive-funnel-track{height:12px;background:#edf2f8;border-radius:999px;overflow:hidden}
.executive-funnel-track i{display:block;height:100%;min-width:3px;border-radius:999px;background:linear-gradient(90deg,var(--accent-claro),var(--purple))}
.card-total{font-size:14px;color:var(--green)}
.quality-panel{display:grid;grid-template-columns:150px minmax(0,1fr);gap:20px;align-items:center}
.quality-score{--score:0;width:145px;height:145px;border-radius:50%;display:grid;place-items:center;background:conic-gradient(var(--accent-claro) calc(var(--score)*1%),#e8eef7 0);position:relative}
.quality-score:before{content:"";position:absolute;inset:16px;border-radius:50%;background:var(--surface);box-shadow:inset 0 0 0 1px var(--line)}
.quality-score>div{position:relative;text-align:center}
.quality-score strong, .quality-score span{display:block}
.quality-score strong{font-size:31px;color:var(--navy)}
.quality-score span{font-size:10px;color:var(--muted)}
.quality-list{display:grid;gap:12px}
.quality-list>div{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:center}
.quality-list span{font-size:10px;color:var(--muted)}
.quality-list strong{font-size:10px;color:var(--navy)}
.quality-list i{grid-column:1/-1;height:7px;border-radius:999px;background:#edf2f8;overflow:hidden}
.quality-list i b{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,var(--accent-claro),var(--green))}
.report-dimension-grid{margin-bottom:18px}
.report-table td:first-child{min-width:155px}
.mini-performance{width:100%;max-width:120px;height:5px;margin-top:7px;border-radius:999px;background:#edf2f8;overflow:hidden}
.mini-performance i{height:100%;display:block;border-radius:999px;background:linear-gradient(90deg,var(--accent-claro),var(--purple))}
.performance-value{display:inline-flex;padding:5px 8px;border-radius:999px;font-size:10px;font-weight:900}
.performance-value.good{background:#e7f8ef;color:#147b4c}
.performance-value.mid{background:#fff3dc;color:#a96c0d}
.performance-value.low{background:#fff0f2;color:#b62f40}
.risk-grid{margin-top:18px}
.risk-list{display:grid;gap:7px}
.risk-item{display:grid;grid-template-columns:10px minmax(0,1fr) auto;gap:9px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line)}
.risk-item:last-child{border-bottom:0}
.risk-dot{width:8px;height:8px;border-radius:50%;background:var(--red);box-shadow:0 0 0 5px rgba(226,74,90,.08)}
.risk-item strong, .risk-item small{display:block}
.risk-item strong{font-size:11px;color:var(--text)}
.risk-item small{font-size:9px;color:var(--muted);margin-top:3px}
.risk-reason{font-size:9px;font-weight:850;color:#b62f40;background:#fff0f2;padding:5px 7px;border-radius:999px;white-space:nowrap}
.operations-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.operations-grid>div{padding:13px;border:1px solid var(--line);border-radius:15px;background:var(--surface-2)}
.operations-grid span, .operations-grid strong{display:block}
.operations-grid span{font-size:10px;color:var(--muted)}
.operations-grid strong{font-size:22px;color:var(--navy);margin-top:6px}
.operations-grid strong small{display:inline;font-size:10px;color:var(--muted)}
.operations-grid .warning{background:#fff6e8;border-color:#ffe0ad}
.operations-grid .warning strong{color:#b9700d}
.report-detail{margin-top:18px}
.report-detail>summary{list-style:none;cursor:pointer;padding:17px 20px;display:flex;align-items:center;justify-content:space-between;gap:12px}
.report-detail>summary::-webkit-details-marker{display:none}
.report-detail>summary span strong, .report-detail>summary span small{display:block}
.report-detail>summary span strong{font-size:15px;color:var(--navy)}
.report-detail>summary span small{font-size:10px;color:var(--muted);margin-top:4px}
.report-detail>summary>b{font-size:10px;color:var(--blue);background:#eef4ff;padding:7px 10px;border-radius:999px}
.detail-export{display:flex;gap:8px;justify-content:flex-end;padding:12px 15px;border-bottom:1px solid var(--line)}
body.theme-dark .report-presets a{background:#111c31}
body.theme-dark .report-presets a:hover{background:#182744;color:#dce8ff}
body.theme-dark .report-hero>div, body.theme-dark .report-kpi{background:linear-gradient(180deg,#111c31,#0f182a)}
body.theme-dark .report-hero strong, body.theme-dark .report-kpi>div:nth-child(2)>strong, body.theme-dark .decision-item strong, body.theme-dark .executive-funnel-row>b, body.theme-dark .quality-score strong, body.theme-dark .quality-list strong, body.theme-dark .operations-grid strong, body.theme-dark .report-detail>summary span strong{color:#eef4ff}
body.theme-dark .decision-item, body.theme-dark .operations-grid>div{background:#14213b}
body.theme-dark .executive-funnel-track, body.theme-dark .quality-list i, body.theme-dark .mini-performance, body.theme-dark .health-track{background:#1b2a48}
body.theme-dark .quality-score{background:conic-gradient(#4d88f0 calc(var(--score)*1%),#1b2a48 0)}
body.theme-dark .operations-grid .warning{background:#2c2315;border-color:#554329}
body.theme-dark .risk-reason{background:#321821;color:#ffbec7}
body.theme-dark .performance-value.good{background:#12281f;color:#a8e7c7}
body.theme-dark .performance-value.mid{background:#2d2411;color:#ffd98a}
body.theme-dark .performance-value.low{background:#321821;color:#ffbec7}
body.theme-dark .report-detail>summary>b{background:#14213b;color:#b9d1ff}
.leads-card-body{padding:0!important}
.lead-subline, .lead-contact{display:block;margin-top:4px}
.lead-pending-stats{display:flex;gap:7px;flex-wrap:wrap}
.lead-pending-stats .mini-stat{padding:7px 9px;font-size:10px;white-space:nowrap}
.lead-balance{white-space:nowrap}
.status-pill.comida, .status-pill.meal{background:#fff5dc;color:#9b6509;border-color:#f5d48c}
.template-send-locked{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 11px;border:1px dashed #d9a83f;border-radius:11px;background:#fff8e8;color:#8c600c;font-size:10px;font-weight:900}
.traffic-head{align-items:flex-start}
.traffic-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;padding:12px 16px;border-bottom:1px solid var(--line);background:var(--surface-2)}
.traffic-count{display:flex;align-items:center;gap:7px;padding:9px 11px;border:1px solid var(--line);border-radius:13px;background:var(--surface);font-size:10px;color:var(--muted)}
.traffic-count i{width:10px;height:10px;border-radius:50%;flex:none}
.traffic-count strong{font-size:14px;color:var(--text)}
.traffic-count.rojo i, .risk-dot.rojo{background:var(--red);box-shadow:0 0 0 5px rgba(227,71,88,.10)}
.traffic-count.amarillo i, .risk-dot.amarillo{background:var(--orange);box-shadow:0 0 0 5px rgba(226,161,38,.12)}
.traffic-count.verde i, .risk-dot.verde{background:var(--green);box-shadow:0 0 0 5px rgba(30,158,98,.11)}
.risk-item{border-radius:12px;padding:10px 9px;transition:.18s}
.risk-item.rojo{background:rgba(227,71,88,.035)}
.risk-item.amarillo{background:rgba(226,161,38,.045)}
.risk-item.verde{background:rgba(30,158,98,.035)}
.risk-item:hover{transform:translateX(2px)}
.risk-reason.rojo{background:#fff0f2;color:#b62f40}
.risk-reason.amarillo{background:#fff5df;color:#9a650b}
.risk-reason.verde{background:#eaf8f0;color:#13784a}
.template-control-card{border-top:4px solid var(--blue)}
.template-control-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:15px}
.control-switch{position:relative;display:grid;grid-template-columns:48px minmax(0,1fr);gap:12px;align-items:start;padding:14px;border:1px solid var(--line);border-radius:16px;background:var(--surface-2);cursor:pointer}
.control-switch>input{position:absolute;opacity:0;pointer-events:none}
.control-switch>span{position:relative;width:45px;height:25px;border-radius:999px;background:#cbd5e1;transition:.18s}
.control-switch>span:after{content:"";position:absolute;left:3px;top:3px;width:19px;height:19px;border-radius:50%;background:#fff;box-shadow:0 2px 7px rgba(0,0,0,.2);transition:.18s}
.control-switch>input:checked+span{background:#2369d8}
.control-switch>input:checked+span:after{transform:translateX(20px)}
.control-switch strong, .control-switch small{display:block}
.control-switch strong{font-size:12px;color:var(--navy)}
.control-switch small{font-size:10px;color:var(--muted);line-height:1.45;margin-top:4px}
.template-editor-modal{max-width:1180px}
.template-editor-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(300px,.65fr);gap:18px}
.template-form-column{min-width:0}
.template-review-panel{position:sticky;top:0;align-self:start;border:1px solid var(--line);border-radius:18px;background:var(--surface-2);padding:16px}
.template-review-panel h3{margin:0;color:var(--navy)}
.review-score{display:flex;align-items:center;gap:12px;margin:13px 0}
.review-score strong{font-size:30px;color:var(--navy)}
.review-meter{height:8px;background:#e7edf6;border-radius:999px;overflow:hidden;flex:1}
.review-meter i, #review-meter{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,#df4558,var(--orange) 45%,var(--green))}
.review-status{display:inline-flex;padding:6px 9px;border-radius:999px;font-size:10px;font-weight:900}
.review-status.ok{background:#e8f8ef;color:#13794a}
.review-status.warn{background:#fff4de;color:#96600a}
.review-status.danger{background:#fff0f2;color:#ae293a}
.review-section{margin-top:13px;padding:12px;border-radius:13px;background:var(--surface);border:1px solid var(--line)}
.review-section h4{margin:0 0 7px;font-size:11px}
.review-section ul{padding-left:17px;margin:0}
.review-section li{font-size:9.5px;line-height:1.45;margin:4px 0;color:var(--muted)}
.review-section.danger h4{color:#b52e40}
.review-section.warn h4{color:#a56a0b}
.template-preview{white-space:pre-wrap;min-height:78px;padding:13px;border-radius:14px;background:#edf8e9;border:1px solid #c6e6bc;color:#285b31;font-size:11px;line-height:1.5}
.template-policy-note, .category-help{font-size:10px;line-height:1.5;color:var(--muted)}
.template-starter{display:flex;gap:8px;align-items:end;flex-wrap:wrap}
.template-starter .field{flex:1;min-width:220px}
.counter{float:right;font-size:9px;color:var(--muted)}
.template-observation, .template-rejection{padding:8px 10px;border-radius:10px;font-size:9px;margin-top:6px}
.template-observation{background:#fff5df;color:#93600b}
.template-rejection{background:#fff0f2;color:#a92b3b}
.review-actions-box{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.server-review-score{display:flex;align-items:center;gap:10px;padding:12px;border-radius:14px;background:var(--surface-2);border:1px solid var(--line)}
.server-review-score strong{font-size:24px;color:var(--navy)}
.server-review-score span{font-size:10px;color:var(--muted)}
.server-review-section{padding:11px;border:1px solid var(--line);border-radius:12px;margin-top:9px}
.server-review-section h4{margin:0 0 6px;font-size:11px}
.server-review-section ul{margin:0;padding-left:18px}
.server-review-section li{font-size:10px;line-height:1.45}
.totp-input{font-size:24px!important;letter-spacing:.34em;text-align:center;font-weight:900;font-variant-numeric:tabular-nums}
.security-secret{display:block;padding:13px;border:1px dashed #91a9ca;border-radius:12px;background:var(--surface-3);font:700 16px ui-monospace,SFMono-Regular,Consolas,monospace;letter-spacing:.08em;overflow-wrap:anywhere}
.security-uri{display:block;max-height:92px;overflow:auto;padding:10px;border-radius:10px;background:#0f1b30;color:#d9e7ff;font:10px ui-monospace,SFMono-Regular,Consolas,monospace;overflow-wrap:anywhere}
.security-ua{max-width:330px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.attendance-live-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.attendance-live-card{display:grid;grid-template-columns:12px minmax(0,1fr);gap:11px;padding:14px;border:1px solid var(--line);border-radius:16px;background:var(--surface-2)}
.attendance-live-card strong, .attendance-live-card small{display:block}
.attendance-live-card strong{font-size:12px;color:var(--navy)}
.attendance-live-card small{font-size:9.5px;color:var(--muted);margin-top:4px;line-height:1.4}
.status-light{width:11px;height:11px;border-radius:50%;margin-top:3px;background:#98a4b5;box-shadow:0 0 0 5px rgba(126,142,163,.10)}
.status-light.online{background:var(--green);box-shadow:0 0 0 5px rgba(30,158,98,.11)}
.status-light.comida{background:var(--orange);box-shadow:0 0 0 5px rgba(226,161,38,.12)}
.status-light.offline{background:var(--red);box-shadow:0 0 0 5px rgba(227,71,88,.10)}
.attendance-status-card{display:flex;gap:14px;align-items:center;padding:17px;border-radius:17px;border:1px solid var(--line);background:var(--surface-2)}
.attendance-current strong, .attendance-current span{display:block}
.attendance-current strong{font-size:18px;color:var(--navy)}
.attendance-current span{font-size:10px;color:var(--muted);margin-top:4px}
.status-action-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.status-action{padding:15px;border:1px solid var(--line);border-radius:15px;background:var(--surface);font-weight:900;color:var(--navy)}
.status-action.online:hover{background:#eaf8f0;border-color:#92d4ae}
.status-action.comida:hover{background:#fff5df;border-color:#edc46e}
.status-action.offline:hover{background:#fff0f2;border-color:#eba1aa}
.status-action.auto:hover{background:var(--surface-3);border-color:#a8c5ef}
.attendance-times{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.attendance-times>div{padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--surface-2)}
.attendance-times span, .attendance-times strong{display:block}
.attendance-times span{font-size:9px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:850}
.attendance-times strong{font-size:13px;color:var(--navy);margin-top:5px}
.attendance-table td, .attendance-table th{white-space:nowrap}
body.page-chats{overflow:hidden}
.page-chats .content{height:calc(100vh - 78px);max-width:none;padding:12px;overflow:hidden}
.page-chats .chat-shell{height:100%;min-height:0}
.page-chats .chat-list, .page-chats .chat-pane, .page-chats .chat-detail{height:100%;min-height:0;max-height:none}
.page-chats .chat-list{display:flex;flex-direction:column;overflow:hidden}
.page-chats .chat-list-head{flex:0 0 auto}
.page-chats .chat-items{flex:1 1 auto;min-height:0;max-height:none;overflow:auto}
.page-chats .chat-pane{overflow:hidden}
.page-chats .chat-header, .page-chats .alert-strip, .page-chats .archive-banner, .page-chats .optout-banner, .page-chats .composer-tools, .page-chats .composer-attachment, .page-chats .composer, .page-chats .chat-tools{flex:0 0 auto}
.page-chats .messages{flex:1 1 auto;min-height:0;max-height:none;overflow:auto}
.page-chats .chat-detail{overflow:auto}
.page-chats .composer textarea{min-height:48px;max-height:88px}
body.theme-dark .status-pill.comida, body.theme-dark .status-pill.meal{background:#322712;color:#ffd98b;border-color:#6c5122}
body.theme-dark .template-send-locked{background:#2d2413;color:#ffd98b;border-color:#6c5122}
body.theme-dark .traffic-summary, body.theme-dark .control-switch, body.theme-dark .template-review-panel, body.theme-dark .review-section, body.theme-dark .attendance-live-card, body.theme-dark .attendance-status-card, body.theme-dark .attendance-times>div, body.theme-dark .server-review-score, body.theme-dark .server-review-section{background:#111c31;border-color:#263b61}
body.theme-dark .traffic-count, body.theme-dark .status-action{background:#14213b;border-color:#2b4168}
body.theme-dark .traffic-count strong, body.theme-dark .control-switch strong, body.theme-dark .template-review-panel h3, body.theme-dark .review-score strong, body.theme-dark .server-review-score strong, body.theme-dark .attendance-live-card strong, body.theme-dark .attendance-current strong, body.theme-dark .attendance-times strong, body.theme-dark .status-action{color:#eef4ff}
body.theme-dark .risk-item.rojo{background:rgba(227,71,88,.08)}
body.theme-dark .risk-item.amarillo{background:rgba(226,161,38,.08)}
body.theme-dark .risk-item.verde{background:rgba(30,158,98,.08)}
body.theme-dark .risk-reason.rojo, body.theme-dark .template-rejection{background:#351a22;color:#ffbec7}
body.theme-dark .risk-reason.amarillo, body.theme-dark .template-observation{background:#302713;color:#ffda8d}
body.theme-dark .risk-reason.verde{background:#132b21;color:#a9e8c8}
body.theme-dark .review-meter{background:#263958}
body.theme-dark .template-preview{background:#163020;border-color:#315d40;color:#c9f1d3}
body.theme-dark .security-secret{background:#101b30;border-color:#35517f;color:#e8f1ff}
body.theme-dark .security-uri{background:#080e1b;color:#d9e7ff}
.attendance-live-card.online .status-light, .status-action.online .status-light{background:var(--green);box-shadow:0 0 0 5px rgba(30,158,98,.11)}
.attendance-live-card.comida .status-light, .status-action.comida .status-light{background:var(--orange);box-shadow:0 0 0 5px rgba(226,161,38,.12)}
.attendance-live-card.offline .status-light, .status-action.offline .status-light{background:var(--red);box-shadow:0 0 0 5px rgba(227,71,88,.10)}
.status-action.auto .status-light{background:var(--accent-claro);box-shadow:0 0 0 5px rgba(43,111,232,.11)}
.attendance-live-card>b{justify-self:end;font-size:10px;padding:5px 8px;border-radius:999px;background:var(--surface);color:var(--text)}
.attendance-live-card>time{grid-column:2;font-size:9px;color:var(--muted)}
.status-action{display:grid;grid-template-columns:12px minmax(0,1fr);gap:8px;text-align:left;width:100%;height:100%}
.status-action strong, .status-action small{display:block}
.status-action small{grid-column:2;font-size:9px;color:var(--muted);line-height:1.4}
.status-action.selected{box-shadow:0 0 0 3px rgba(43,111,232,.16);border-color:#78a4e8}
body.theme-dark .attendance-table tr{background:#111c31}
.attendance-live-card{grid-template-columns:12px minmax(0,1fr) auto;align-items:start;overflow:hidden;min-width:0}
.attendance-live-card>b{grid-column:3;grid-row:1/3;align-self:center;justify-self:end;max-width:88px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.attendance-live-card>time{grid-column:2;min-width:0;overflow-wrap:anywhere}
.attendance-live-card>div{min-width:0}
.attendance-live-card strong, .attendance-live-card small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.badge.program{background:#eef1ff;color:#5743c4}
.program-page-head{align-items:flex-start}
.program-overview{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px}
.program-overview article{padding:18px;border:1px solid var(--line);border-radius:18px;background:var(--surface);box-shadow:var(--shadow-sm)}
.program-overview span, .program-overview strong, .program-overview small{display:block}
.program-overview span{font-size:10px;text-transform:uppercase;letter-spacing:.07em;font-weight:900;color:var(--muted)}
.program-overview strong{font-size:28px;color:var(--navy);margin:7px 0 3px}
.program-overview small{color:var(--muted)}
.program-admin-grid{align-items:start}
.program-list{display:grid;gap:12px;max-height:720px;overflow:auto}
.program-card{border:1px solid var(--line);border-radius:17px;padding:14px;background:var(--surface-2)}
.program-card.inactive{opacity:.68}
.program-card-main{display:flex;gap:12px;align-items:center;min-width:0}
.program-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(135deg,var(--accent),var(--accent-claro));color:#fff;font-weight:950;flex:none}
.program-card-main>div:last-child{min-width:0;flex:1}
.program-title-line{display:flex;align-items:center;gap:8px;min-width:0}
.program-title-line strong{color:var(--navy);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.program-card-main small{display:block;color:var(--muted);margin-top:4px}
.program-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.program-tags span{font-size:8.5px;font-weight:850;padding:5px 8px;border-radius:999px;background:#edf3fc;color:#365176}
.program-card-actions{display:flex;justify-content:flex-end;margin-top:-34px}
.program-card details{margin-top:15px;border-top:1px solid var(--line);padding-top:10px}
.program-card summary{font-size:10px;font-weight:900;color:var(--navy);cursor:pointer}
.program-card details p{font-size:10px;color:var(--muted);line-height:1.55;margin:8px 0 0}
.classification-flow{display:grid;gap:10px}
.classification-flow>div{display:grid;grid-template-columns:34px minmax(0,1fr);column-gap:10px;padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--surface-2)}
.classification-flow b{grid-row:1/3;width:30px;height:30px;border-radius:10px;background:var(--accent);color:#fff;display:grid;place-items:center}
.classification-flow span{font-weight:900;color:var(--navy)}
.classification-flow small{color:var(--muted);margin-top:3px;line-height:1.45}
.reprocess-box{margin-top:15px;padding:14px;border-radius:15px;background:#f3f7fd;border:1px solid #dce6f5}
.program-switches{display:flex;gap:18px;flex-wrap:wrap}
.program-performance small{display:block}
.program-report-card{margin-bottom:20px}
.schedule-page-layout{display:grid;grid-template-columns:minmax(230px,.35fr) minmax(0,1fr);gap:18px;align-items:start}
.schedule-advisor-list{padding:14px;border:1px solid var(--line);border-radius:20px;background:var(--surface);box-shadow:var(--shadow-sm);position:sticky;top:92px}
.schedule-advisor-list h3{margin:2px 6px 12px;color:var(--navy);font-size:13px}
.schedule-advisor{display:grid;grid-template-columns:40px minmax(0,1fr) auto;gap:10px;align-items:center;padding:10px;border-radius:14px;color:inherit;text-decoration:none;border:1px solid transparent}
.schedule-advisor:hover, .schedule-advisor.active{background:var(--surface-3);border-color:#c9dbf4}
.schedule-advisor .avatar{width:38px;height:38px}
.schedule-advisor strong, .schedule-advisor small{display:block}
.schedule-advisor strong{font-size:11px;color:var(--navy)}
.schedule-advisor small{font-size:8.5px;color:var(--muted);margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.schedule-advisor b{color:#7d8da7}
.schedule-editor{overflow:visible}
.weekly-schedule{display:grid;gap:11px}
.schedule-day{border:1px solid var(--line);border-radius:17px;padding:13px;background:var(--surface-2);transition:.2s}
.schedule-day.disabled{opacity:.62}
.schedule-day.disabled .schedule-time-grid{filter:grayscale(.5)}
.schedule-day-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}
.schedule-day-head em{font-size:9px;font-style:normal;font-weight:900;color:var(--muted)}
.day-toggle{display:flex;align-items:center;gap:9px;cursor:pointer}
.day-toggle input{position:absolute;opacity:0;pointer-events:none}
.day-toggle span{width:34px;height:20px;border-radius:999px;background:#bcc6d5;position:relative;transition:.2s}
.day-toggle span:after{content:"";position:absolute;width:14px;height:14px;border-radius:50%;background:#fff;left:3px;top:3px;box-shadow:0 2px 5px rgba(0,0,0,.18);transition:.2s}
.day-toggle input:checked+span{background:var(--accent-claro)}
.day-toggle input:checked+span:after{transform:translateX(14px)}
.day-toggle strong{font-size:12px;color:var(--navy)}
.schedule-time-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;align-items:end}
.schedule-time-grid .field{margin:0}
.schedule-time-grid input[type=time]{min-height:40px}
.meal-toggle-field .check-line{min-height:40px;align-items:center;border:1px solid var(--line);border-radius:11px;padding:0 10px;background:var(--surface)}
.schedule-save-bar{position:sticky;bottom:12px;margin-top:18px;padding:13px 15px;border:1px solid #cad9ee;border-radius:16px;background:rgba(255,255,255,.94);backdrop-filter:blur(10px);display:flex;align-items:center;justify-content:space-between;gap:14px;box-shadow:0 12px 30px rgba(20,55,110,.14);z-index:3}
.schedule-save-bar strong, .schedule-save-bar small{display:block}
.schedule-save-bar strong{font-size:11px;color:var(--navy)}
.schedule-save-bar small{font-size:9px;color:var(--muted);margin-top:3px}
.lead-profile-hero{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 22px;margin-bottom:14px;border-radius:22px;background:linear-gradient(125deg,var(--accent-fuerte),var(--accent) 60%,var(--accent-claro));color:#fff;box-shadow:0 18px 38px rgba(23,59,122,.2)}
.lead-profile-identity{display:flex;align-items:center;gap:15px;min-width:0}
.lead-profile-identity>div:last-child{min-width:0}
.lead-title-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.lead-title-row h2{margin:0;color:#fff;font-size:24px}
.lead-profile-identity p{display:flex;gap:14px;flex-wrap:wrap;margin:6px 0;color:rgba(255,255,255,.72);font-size:10px}
.lead-profile-chips{display:flex;gap:7px;flex-wrap:wrap}
.lead-profile-chips span{padding:5px 8px;border-radius:999px;background:rgba(255,255,255,.13);font-size:8.5px;font-weight:850}
.lead-profile-chips .program-chip{background:rgba(147,126,255,.28)}
.lead-profile-chips .balance-due{background:rgba(255,193,77,.24)}
.lead-profile-chips .balance-clear{background:rgba(80,211,145,.23)}
.lead-hero-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.lead-profile-hero .btn.ghost, .lead-profile-hero .btn.soft{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.28);color:#fff}
.lead-profile-hero .btn.primary{background:#fff;color:var(--accent)}
.program-suggestion-banner{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;margin-bottom:14px;border:1px solid #b9caf7;border-radius:17px;background:linear-gradient(90deg,#f2f5ff,#faf9ff)}
.program-suggestion-banner>div:first-child{display:flex;gap:11px;align-items:center}
.suggestion-icon{width:38px;height:38px;border-radius:12px;background:#6e5ae8;color:#fff;display:grid;place-items:center;font-size:20px}
.program-suggestion-banner strong{color:#283768}
.program-suggestion-banner p{margin:3px 0 0;color:#6a7590;font-size:10px}
.lead-command-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}
.lead-command-grid article{padding:14px;border:1px solid var(--line);border-radius:17px;background:var(--surface);box-shadow:var(--shadow-sm);min-width:0}
.lead-command-grid span, .lead-command-grid strong, .lead-command-grid small{display:block}
.lead-command-grid span{font-size:8.5px;text-transform:uppercase;letter-spacing:.07em;font-weight:900;color:var(--muted)}
.lead-command-grid strong{margin:6px 0 4px;color:var(--navy);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lead-command-grid small{color:var(--muted);line-height:1.4}
.lead-workspace{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.62fr);gap:18px;align-items:start}
.lead-tabs{display:flex;gap:7px;padding:6px;margin-bottom:12px;border:1px solid var(--line);border-radius:15px;background:var(--surface)}
.lead-tabs button{border:0;background:transparent;color:var(--muted);font-weight:850;padding:9px 13px;border-radius:10px;cursor:pointer}
.lead-tabs button.active{background:var(--surface-3);color:var(--accent)}
.lead-tabs b{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#dce8fa;font-size:8px;margin-left:4px}
.lead-tab-panel{display:none}
.lead-tab-panel.active{display:block}
.friendly-empty{display:grid;gap:5px;padding:34px;text-align:center}
.friendly-empty strong{color:var(--navy)}
.friendly-empty span{color:var(--muted)}
.lead-activity-list{display:grid;gap:9px}
.lead-activity-item{display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--surface-2)}
.lead-activity-item .activity-icon{width:36px;height:36px;border-radius:11px;background:#e9f1ff;color:var(--accent-claro);display:grid;place-items:center;font-weight:900}
.lead-activity-item strong{color:var(--navy)}
.lead-activity-item p{margin:3px 0;color:var(--muted);font-size:9.5px}
.lead-activity-item small{color:var(--muted)}
.lead-activity-state{display:grid;justify-items:end;gap:6px}
.lead-workspace-side{display:grid;gap:14px;position:sticky;top:92px}
.lead-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.lead-detail-grid>div{padding:10px;border-radius:12px;background:var(--surface-2);border:1px solid var(--line);min-width:0}
.lead-detail-grid .span-2{grid-column:1/-1}
.lead-detail-grid span, .lead-detail-grid strong, .lead-detail-grid small{display:block}
.lead-detail-grid span{font-size:8px;text-transform:uppercase;letter-spacing:.06em;font-weight:900;color:var(--muted)}
.lead-detail-grid strong{font-size:10.5px;color:var(--navy);margin-top:5px;overflow-wrap:anywhere}
.lead-detail-grid small{font-size:8.5px;color:var(--muted);margin-top:4px}
.advisor-assignment{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;margin-bottom:7px}
.lead-custom-fields{display:grid;gap:10px}
.quick-actions.friendly{grid-template-columns:1fr}
.quick-actions.friendly .quick-action{display:grid;grid-template-columns:36px minmax(0,1fr);gap:10px;align-items:center;min-height:auto;padding:11px;text-align:left}
.quick-actions.friendly .quick-action>span{width:34px;height:34px;border-radius:10px;background:var(--surface-3);color:#1d5cc2;display:grid;place-items:center}
.quick-actions.friendly .quick-action div{min-width:0}
.quick-actions.friendly .quick-action strong, .quick-actions.friendly .quick-action small{display:block;line-height:1.25}
.quick-actions.friendly .quick-action small{margin-top:3px;color:var(--muted);font-weight:600}
.leads-table .lead-subline+.lead-subline{margin-top:3px}
body.theme-dark .program-overview article, body.theme-dark .program-card, body.theme-dark .classification-flow>div, body.theme-dark .schedule-advisor-list, body.theme-dark .schedule-day, body.theme-dark .lead-command-grid article, body.theme-dark .lead-tabs, body.theme-dark .lead-activity-item, body.theme-dark .lead-detail-grid>div{background:#111c31;border-color:#263b61}
body.theme-dark .program-overview strong, body.theme-dark .program-title-line strong, body.theme-dark .program-card summary, body.theme-dark .classification-flow span, body.theme-dark .schedule-advisor-list h3, body.theme-dark .schedule-advisor strong, body.theme-dark .day-toggle strong, body.theme-dark .schedule-save-bar strong, body.theme-dark .lead-command-grid strong, body.theme-dark .friendly-empty strong, body.theme-dark .lead-activity-item strong, body.theme-dark .lead-detail-grid strong{color:#eef4ff}
body.theme-dark .program-tags span, body.theme-dark .reprocess-box, body.theme-dark .lead-tabs button.active, body.theme-dark .quick-actions.friendly .quick-action>span{background:#172846;color:#bcd3ff}
body.theme-dark .schedule-advisor:hover, body.theme-dark .schedule-advisor.active{background:#172846;border-color:#36517f}
body.theme-dark .meal-toggle-field .check-line{background:#0d1525;border-color:#28406b}
body.theme-dark .schedule-save-bar{background:rgba(17,28,49,.94);border-color:#31496f}
body.theme-dark .program-suggestion-banner{background:linear-gradient(90deg,#1c213e,#211d3f);border-color:#4d4a88}
body.theme-dark .program-suggestion-banner strong{color:#e5e9ff}
body.theme-dark .program-suggestion-banner p{color:#adb8d0}
body.theme-dark .badge.program{background:#252147;color:#c9c0ff}
.bubble{position:relative}
.message-delete-form{position:absolute;top:5px;right:5px;margin:0;z-index:3;opacity:0;transition:opacity .16s ease}
.bubble:hover .message-delete-form, .message-delete-form:focus-within{opacity:1}
.message-delete-button{width:22px;height:22px;border:1px solid #ffcbd2;border-radius:999px;background:#fff7f8;color:#bb2639;font-weight:900;line-height:18px;padding:0;display:grid;place-items:center;box-shadow:0 3px 8px rgba(80,10,25,.12)}
.message-delete-button:hover{background:#d62d43;color:#fff;border-color:#d62d43}
.danger-zone-form .notice{margin-bottom:16px}
.danger-zone-form .btn.danger{width:100%;background:#c92f43;color:#fff;border-color:#c92f43}
.danger-zone-form .btn.danger:hover{background:#a82335}
body.theme-dark .message-delete-button{background:#2d1820;border-color:#653040;color:#ffdce3}
body.theme-dark .message-delete-button:hover{background:#d2465a;color:#fff}
body.theme-dark .danger-zone-form .btn.danger{background:#c93a50;color:#fff;border-color:#c93a50}
.page-chats .bubble{padding-right:34px}
.page-chats .content{padding:8px!important}
.attention-center{grid-template-columns:340px minmax(480px,1fr) 330px!important;border-radius:18px!important;background:var(--surface,#fff);position:relative}
.attention-center.context-collapsed{grid-template-columns:340px minmax(480px,1fr)!important}
.attention-sidebar{display:flex!important;flex-direction:column;overflow:hidden;background:var(--surface-2)!important}
.attention-sidebar-top{padding:12px;border-bottom:1px solid var(--line);background:#fff}
.attention-title-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:9px}
.attention-title-row>div{display:flex;flex-direction:column}
.attention-title-row strong{font-size:15px;color:var(--navy)}
.attention-title-row small{font-size:9px;color:var(--muted);margin-top:2px}
.attention-search{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:6px}
.attention-search input{min-width:0;border:1px solid var(--line);border-radius:10px;padding:9px 11px;font-size:11px;background:#fff}
.attention-search button{border:0;border-radius:10px;background:var(--navy);color:#fff;font-size:17px}
.inbox-nav{padding:9px;display:grid;grid-template-columns:1fr 1fr;gap:5px;border-bottom:1px solid var(--line);background:#fff}
.inbox-link{min-width:0;display:grid;grid-template-columns:17px minmax(0,1fr) auto;align-items:center;gap:6px;padding:7px 8px;border-radius:10px;color:#4d5d79;font-size:10px;font-weight:800;border:1px solid transparent}
.inbox-link:hover{background:#f1f5fb}
.inbox-link.active{background:var(--surface-3);color:var(--accent);border-color:#d4e2f7}
.inbox-link b{min-width:20px;height:20px;border-radius:999px;background:var(--line);color:#53627a;display:grid;place-items:center;font-size:9px}
.inbox-link.active b{background:#fff}
.inbox-symbol{font-size:11px;text-align:center}
.inbox-nuevo .inbox-symbol{color:#22a06b}
.inbox-abierto .inbox-symbol{color:var(--accent-claro)}
.inbox-reasignado .inbox-symbol{color:#d98c13}
.inbox-espera .inbox-symbol{color:var(--purple)}
.inbox-vencido .inbox-symbol{color:var(--red)}
.inbox-sin_asesor .inbox-symbol{color:#d98c13}
.inbox-archivado .inbox-symbol{color:#8793a6}
.view-nav{padding:8px 9px;border-bottom:1px solid var(--line);background:var(--surface-2);max-height:145px;overflow:auto}
.view-nav-title{display:flex;align-items:center;justify-content:space-between;padding:2px 4px 6px;text-transform:uppercase;font-size:8px;letter-spacing:.8px;font-weight:900;color:var(--muted)}
.view-link{display:grid;grid-template-columns:18px minmax(0,1fr) auto;align-items:center;gap:7px;padding:6px 7px;border-radius:9px;font-size:10px;color:#506078}
.view-link:hover, .view-link.active{background:var(--surface-3);color:var(--accent)}
.view-link i{font-style:normal;color:var(--view-color);font-weight:950;text-align:center}
.view-link b{font-size:9px;background:#fff;border:1px solid var(--line);padding:2px 6px;border-radius:999px}
.advanced-filter-panel{position:absolute;left:12px;top:64px;width:310px;max-height:calc(100% - 78px);overflow:auto;background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:0 22px 60px rgba(10,28,65,.22);padding:13px;z-index:55;display:none}
.advanced-filter-panel.show{display:block}
.advanced-filter-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}
.advanced-filter-head strong{font-size:13px}
.advanced-filter-head button{border:0;background:none;font-size:24px;color:var(--muted)}
.advanced-filter-panel .field{margin-bottom:9px}
.advanced-filter-panel .field label{font-size:9px}
.advanced-filter-panel input, .advanced-filter-panel select{font-size:11px;padding:9px}
.advanced-filter-panel .form-grid{gap:8px}
.attention-sidebar .chat-items{flex:1!important;min-height:0!important;max-height:none!important;overflow:auto!important;background:var(--surface-2)}
.attention-sidebar .chat-item{margin:6px 8px;padding:10px 10px 9px;border:1px solid transparent;border-radius:13px;background:#fff;box-shadow:0 2px 8px rgba(17,42,86,.035)}
.attention-sidebar .chat-item:hover{border-color:#d8e2f0;background:#fff}
.attention-sidebar .chat-item.on{background:var(--surface-2);border-color:#bcd0ec;box-shadow:0 8px 20px rgba(15,43,91,.08)}
.attention-sidebar .chat-item.on:before{left:-1px;top:9px;bottom:9px;border-radius:6px;background:var(--accent-claro)}
.attention-sidebar .chat-item.alert{background:#fff6f7;border-color:#ffd7dc}
.attention-sidebar .chat-item-top strong{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:225px}
.attention-sidebar .chat-item p{font-size:9px;margin:4px 0 6px}
.attention-sidebar .chat-meta{gap:4px;margin:0}
.attention-sidebar .badge{font-size:8px;padding:4px 7px}
.attention-badge{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:999px;font-size:8px;font-weight:900;white-space:nowrap}
.attention-badge i{font-style:normal;font-size:9px}
.attention-badge.new{background:#e8f8ef;color:#18724a}
.attention-badge.open{background:#e9f1ff;color:#1d58aa}
.attention-badge.reassigned{background:#fff1db;color:#9c620c}
.attention-badge.waiting{background:#f0ebff;color:#6245bd}
.attention-badge.overdue{background:#ffeaed;color:#b42636}
.attention-badge.closed, .attention-badge.archived{background:#edf1f5;color:#627087}
.attention-conversation{position:relative;background:#fff!important}
.attention-header{min-height:64px!important;padding:9px 12px!important;gap:9px!important}
.attention-header .avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--accent),#2d72e8)}
.attention-header .grow strong{font-size:13px}
.conversation-subline{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:3px;color:var(--muted);font-size:9px}
.conversation-subline span:not(:last-child):after{content:"·";margin-left:8px;color:#a4afc0}
.header-actions{display:flex;gap:5px;align-items:center}
.header-actions .icon-button{width:34px;height:34px;font-size:13px}
.attention-header>.attention-badge{margin-left:4px}
.intervention-prompt{position:absolute;right:14px;top:70px;z-index:9}
.intervention-prompt .btn{box-shadow:0 8px 22px rgba(15,43,91,.12)}
.intervention-banner{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 12px;background:#eef5ff;border-bottom:1px solid #d6e4f8;color:#29557f;font-size:10px}
.messages{background-color:#f0ede7!important;background-image:radial-gradient(rgba(255,255,255,.8) 1px,transparent 1px)!important;background-size:18px 18px!important;padding:16px!important}
.bubble{font-size:12px!important;line-height:1.48!important;padding:10px 12px!important;border-radius:14px!important;max-width:min(76%,720px)!important;position:relative}
.bubble.out{background:#d9fdd3!important}
.message-body strong{font-weight:900}
.message-body em{font-style:italic}
.message-body del{opacity:.72}
.message-meta{display:flex!important;align-items:center;justify-content:flex-end;gap:5px;margin-top:4px}
.message-author{color:#53647f;font-weight:800;font-size:8px;margin-right:auto}
.message-time{font-size:8px}
.message-delete-button{opacity:0;transition:.15s}
.bubble:hover .message-delete-button{opacity:1}
.composer-zone{background:#fff;border-top:1px solid var(--line);flex:0 0 auto}
.composer-toolbar{display:flex;align-items:center;gap:5px;padding:7px 10px;border-bottom:1px solid #eef2f7;min-height:43px}
.format-button{width:31px;height:29px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--accent);font-weight:900}
.format-button.italic{font-style:italic}
.format-button.strike{text-decoration:line-through}
.format-button.mono{width:38px;font-family:monospace;font-size:10px}
.format-button:hover{background:var(--surface-3)}
.toolbar-divider{width:1px;height:23px;background:var(--line);margin:0 2px}
.composer-zone .composer{padding:8px 10px!important;border:0!important;display:grid!important;grid-template-columns:minmax(0,1fr) 82px!important;gap:8px!important;align-items:end!important}
.composer-zone .composer textarea{min-height:46px!important;max-height:150px!important;padding:11px 12px!important;border-radius:12px!important;font-size:13px!important;resize:none!important;overflow:auto}
.composer-zone .composer .btn{height:46px;padding:8px 12px}
.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:0 11px 7px;color:var(--muted);font-size:8px}
.message-format-preview{margin:7px 10px 0;padding:8px 10px;background:var(--surface-2);border:1px solid var(--line);border-radius:10px;font-size:11px;max-height:90px;overflow:auto}
.message-format-preview small{display:block;text-transform:uppercase;letter-spacing:.7px;font-size:7px;font-weight:900;color:var(--muted);margin-bottom:4px}
.emoji-panel.chat.compact{margin:0 10px 7px;padding:7px;border-radius:12px;box-shadow:none;border:1px solid var(--line);background:#fff}
.emoji-panel.chat.compact button{width:30px;height:30px}
.chat-actionbar{display:flex;align-items:center;gap:7px;padding:7px 10px;border-top:1px solid var(--line);background:var(--surface-2);flex:0 0 auto}
.attention-state-form select{height:32px;border:1px solid var(--line);border-radius:9px;background:#fff;padding:0 28px 0 9px;font-size:9px;font-weight:800;color:#334661}
.archive-inline{margin-left:auto}
.quick-picker{position:absolute;left:12px;right:12px;bottom:164px;z-index:60;background:#fff;border:1px solid #d7e1ef;border-radius:17px;box-shadow:0 26px 70px rgba(8,25,60,.25);display:none;max-height:min(430px,58%);overflow:hidden}
.quick-picker.show{display:flex;flex-direction:column}
.quick-picker-head{display:flex;align-items:center;justify-content:space-between;padding:11px 13px;border-bottom:1px solid var(--line)}
.quick-picker-head>div{display:flex;flex-direction:column}
.quick-picker-head strong{font-size:12px}
.quick-picker-head small{font-size:8px;color:var(--muted);margin-top:2px}
.quick-picker-head button{border:0;background:none;font-size:23px;color:var(--muted)}
.quick-picker-search{display:grid;grid-template-columns:24px 1fr;align-items:center;margin:9px 10px 5px;border:1px solid var(--line-fuerte);border-radius:10px;background:var(--surface-2)}
.quick-picker-search span{text-align:center;color:var(--accent-claro);font-weight:900}
.quick-picker-search input{border:0;background:transparent;padding:9px 6px;outline:none;font-size:11px}
.quick-picker-list{overflow:auto;padding:5px 8px 8px}
.quick-picker-item{width:100%;border:0;background:#fff;display:grid;grid-template-columns:34px minmax(0,1fr);gap:8px;text-align:left;padding:8px;border-radius:11px}
.quick-picker-item:hover, .quick-picker-item.selected{background:var(--surface-3)}
.quick-picker-icon{width:32px;height:32px;border-radius:10px;background:#e8f0ff;display:grid;place-items:center}
.quick-picker-copy{min-width:0;display:flex;flex-direction:column}
.quick-picker-copy strong{font-size:10px;color:var(--accent);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.quick-picker-copy small{font-size:9px;color:#5f6f88;margin:3px 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.quick-picker-copy em{font-style:normal;font-size:7px;color:#8995a8}
.quick-picker-footer{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 11px;border-top:1px solid var(--line);font-size:8px;color:var(--muted)}
.quick-picker-footer a{font-weight:800;color:#1f60bf}
.quick-empty, .quick-loading{padding:28px;text-align:center;color:var(--muted);font-size:10px}
.context-panel{position:relative!important;display:flex!important;flex-direction:column!important;overflow:hidden!important;background:var(--surface-2)!important;border-left:1px solid var(--line)}
.context-panel.collapsed{display:none!important}
.context-tabs{display:flex;align-items:center;padding:7px;border-bottom:1px solid var(--line);background:#fff;gap:4px}
.context-tab, .context-close{width:34px;height:34px;border:0;border-radius:9px;background:transparent;color:#61718a}
.context-tab:hover, .context-tab.active{background:var(--surface-3);color:#174f9e}
.context-close{margin-left:auto;font-size:20px}
.context-content{flex:1;min-height:0;overflow:auto}
.context-section{display:none;padding:13px}
.context-section.active{display:block}
.context-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:13px}
.context-heading>div{display:flex;flex-direction:column}
.context-heading strong{font-size:12px;color:var(--accent)}
.context-heading small{font-size:8px;color:var(--muted);margin-top:2px}
.context-section .detail-row{padding:9px 0;border-bottom:1px solid var(--line);font-size:10px}
.context-create-form textarea{width:100%;min-height:80px;border:1px solid var(--line);border-radius:11px;padding:9px;resize:vertical;margin-bottom:7px}
.context-list{display:grid;gap:8px}
.context-item{background:#fff;border:1px solid var(--line);border-radius:12px;padding:10px}
.context-item strong{font-size:10px}
.context-item p{font-size:9px;line-height:1.45;color:#53647f;margin:5px 0}
.context-item small{font-size:7px;color:var(--muted)}
.context-item-top{display:flex;align-items:center;justify-content:space-between;gap:6px}
.reminder-item.overdue{border-color:#ffcbd1;background:#fff8f8}
.context-empty{padding:28px 8px;text-align:center;color:var(--muted);font-size:9px}
.context-file-grid{display:grid;gap:7px}
.context-file{display:grid;grid-template-columns:33px 1fr;gap:8px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:11px;padding:8px}
.context-file>span{width:32px;height:32px;border-radius:9px;background:var(--surface-3);display:grid;place-items:center}
.context-file div{min-width:0}
.context-file strong, .context-file small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.context-file strong{font-size:9px}
.context-file small{font-size:7px;color:var(--muted);margin-top:2px}
.context-section h4{font-size:9px;text-transform:uppercase;letter-spacing:.6px;color:#6d7b91;margin:15px 0 7px}
.context-timeline{display:grid;gap:0}
.context-timeline article{display:grid;grid-template-columns:15px 1fr;gap:7px;position:relative;padding-bottom:13px}
.context-timeline article:before{content:"";position:absolute;left:5px;top:12px;bottom:-1px;width:1px;background:#dce4ef}
.context-timeline article:last-child:before{display:none}
.context-timeline i{width:11px;height:11px;border-radius:50%;background:var(--accent-claro);border:3px solid #e4edfc;margin-top:2px;z-index:1}
.context-timeline strong{font-size:9px}
.context-timeline p{font-size:8px;color:#5c6c84;margin:3px 0}
.context-timeline small{font-size:7px;color:var(--muted)}
.reminder-presets{display:flex;gap:6px;flex-wrap:wrap;margin:-3px 0 12px}
.reminder-presets button{border:1px solid var(--line);background:#f7f9fd;border-radius:999px;padding:6px 9px;font-size:9px;font-weight:800;color:#345071}
.reminder-presets button:hover{background:var(--surface-3)}
.attention-empty{display:flex;flex-direction:column;gap:6px;margin:auto}
.attention-empty strong{font-size:16px;color:var(--accent)}
.attention-empty span{font-size:11px}
body.theme-dark .attention-sidebar, body.theme-dark .attention-sidebar .chat-items{background:#0d1628!important}
body.theme-dark .attention-sidebar-top, body.theme-dark .inbox-nav, body.theme-dark .context-tabs, body.theme-dark .composer-zone, body.theme-dark .quick-picker, body.theme-dark .emoji-panel.chat.compact{background:#111c31!important}
body.theme-dark .view-nav, body.theme-dark .chat-actionbar{background:#0f192b!important}
body.theme-dark .attention-sidebar .chat-item, body.theme-dark .context-item, body.theme-dark .context-file{background:#121f35;border-color:#263b60}
body.theme-dark .attention-sidebar .chat-item.on{background:#162743;border-color:#31598f}
body.theme-dark .attention-sidebar .chat-item.alert{background:#2a1821;border-color:#67323e}
body.theme-dark .attention-search input, body.theme-dark .advanced-filter-panel, body.theme-dark .quick-picker-search, body.theme-dark .format-button, body.theme-dark .attention-state-form select, body.theme-dark .context-create-form textarea{background:#0d1729;color:#eef4ff;border-color:#2a4067}
body.theme-dark .inbox-link{color:#aebbd0}
body.theme-dark .inbox-link:hover, body.theme-dark .inbox-link.active, body.theme-dark .view-link:hover, body.theme-dark .view-link.active, body.theme-dark .context-tab:hover, body.theme-dark .context-tab.active, body.theme-dark .quick-picker-item:hover, body.theme-dark .quick-picker-item.selected{background:#1a2c49;color:#f2f6ff}
body.theme-dark .quick-picker-item{background:#111c31}
body.theme-dark .quick-picker-copy strong, body.theme-dark .attention-title-row strong, body.theme-dark .context-heading strong, body.theme-dark .attention-empty strong{color:#f1f5ff}
body.theme-dark .message-format-preview{background:#0d1729;border-color:#2a4067}
body.theme-dark .context-panel{background:#0d1628!important;border-color:#263b60}
body.theme-dark .context-section .detail-row{border-color:#223553}
body.theme-dark .messages{filter:brightness(.77)}
body.theme-dark .bubble{filter:brightness(1.22)}
body.theme-dark .intervention-banner{background:#152a49;border-color:#26486f;color:#c6dcfa}
.attention-sidebar{position:relative}
.attention-sidebar-top{padding:10px 11px 9px}
.attention-title-row{gap:8px}
.sla-mini-alert{display:none;align-items:center;gap:4px;min-height:27px;padding:4px 7px;border:1px solid #ffd2d8;border-radius:999px;background:#fff4f5;color:var(--red-2);font-size:8px;font-weight:900;white-space:nowrap}
.sla-mini-alert.has-alert{display:inline-flex}
.sla-mini-alert.has-alert span{animation:slaPulse 1.8s ease-in-out infinite}
@keyframes slaPulse{0%,100%{box-shadow:0 0 0 0 rgba(223,66,81,.22)}50%{box-shadow:0 0 0 5px rgba(223,66,81,0)}}
.sla-mini-alert span{display:grid;place-items:center;width:16px;height:16px;border-radius:50%;background:var(--red);color:#fff;font-size:10px}
.sla-mini-alert b{font-size:10px}
.sla-mini-alert em{font-style:normal}
.attention-filter-bar{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:6px;margin-top:7px}
.active-inbox-button{min-width:0;height:36px;display:grid;grid-template-columns:18px minmax(0,1fr) auto 12px;align-items:center;gap:7px;padding:4px 8px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2);color:var(--accent);text-align:left;cursor:pointer}
.active-inbox-button:hover, .active-inbox-button[aria-expanded="true"]{background:var(--surface-3);border-color:var(--line-fuerte)}
.active-inbox-button>span:nth-child(2){display:flex;min-width:0;align-items:baseline;gap:5px}
.active-inbox-button small{font-size:7px;text-transform:uppercase;letter-spacing:.55px;color:var(--muted);font-weight:900}
.active-inbox-button strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}
.active-inbox-symbol{font-size:10px;text-align:center;color:var(--accent-claro)}
.active-inbox-button>b{min-width:20px;height:20px;display:grid;place-items:center;border-radius:999px;background:#fff;border:1px solid var(--line);font-size:8px}
.active-inbox-button>i{font-style:normal;font-size:12px;color:var(--muted);transition:transform .18s}
.active-inbox-button[aria-expanded="true"]>i{transform:rotate(180deg)}
.attention-filter-bar>.icon-button{width:38px;height:36px;border-radius:10px}
.inbox-filter-panel{position:absolute;left:9px;right:9px;top:116px;z-index:58;display:none;max-height:calc(100% - 130px);overflow:auto;border:1px solid var(--line);border-radius:15px;background:#fff;box-shadow:0 22px 60px rgba(10,28,65,.24)}
.inbox-filter-panel.show{display:block}
.inbox-filter-head{position:sticky;top:0;z-index:2;display:flex;align-items:center;justify-content:space-between;padding:11px 12px 8px;background:#fff;border-bottom:1px solid var(--line)}
.inbox-filter-head>div{display:flex;flex-direction:column;gap:2px}
.inbox-filter-head strong{font-size:12px;color:var(--accent)}
.inbox-filter-head small{font-size:8px;color:var(--muted)}
.inbox-filter-head button{border:0;background:none;color:var(--muted);font-size:22px;line-height:1;cursor:pointer}
.inbox-filter-panel .inbox-nav{padding:8px;border-bottom:1px solid var(--line)}
.inbox-filter-panel .view-nav{padding:7px 8px 9px;max-height:none;border-bottom:0}
.attention-sidebar .advanced-filter-panel{left:9px;top:116px;width:calc(100% - 18px);max-height:calc(100% - 130px)}
body.theme-dark .sla-mini-alert{background:#3a1d25;border-color:#64303c;color:#ff9cab}
body.theme-dark .active-inbox-button{background:#14253d;border-color:#29415f;color:#d7e7ff}
body.theme-dark .active-inbox-button:hover, body.theme-dark .active-inbox-button[aria-expanded="true"]{background:#18304f;border-color:#365a84}
body.theme-dark .active-inbox-button>b{background:#0e1c30;border-color:#29415f}
body.theme-dark .inbox-filter-panel, body.theme-dark .inbox-filter-head{background:#101f34}
body.theme-dark .inbox-filter-head{border-color:#273d59}
.admission-flow-strip{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:8px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:16px;padding:13px 15px;margin-bottom:17px;box-shadow:var(--shadow)}
.admission-flow-strip>div{min-width:0;display:grid;grid-template-columns:29px 1fr;grid-template-rows:auto auto;column-gap:8px;align-items:center}
.admission-flow-strip b{grid-row:1/3;width:29px;height:29px;border-radius:50%;display:grid;place-items:center;background:var(--navy);color:#fff;font-size:11px}
.admission-flow-strip span{font-size:11px;font-weight:900;color:var(--navy);white-space:nowrap}
.admission-flow-strip small{font-size:8px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.admission-flow-strip>i{font-style:normal;color:#9aa8ba;font-weight:900}
.admissions-kpis .kpi{display:block;transition:transform .15s,border-color .15s}
.admissions-kpis a.kpi:hover{transform:translateY(-2px);border-color:#aec2dd}
.admission-warning{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:16px;background:#fff8e8;border-color:#f5d998;color:#7c5b13}
.admissions-table .admission-stage{min-width:150px}
.admission-stage span{font-size:10px;font-weight:850;color:var(--navy)}
.admission-stage>div{height:6px;background:#e9eef5;border-radius:99px;margin-top:6px;overflow:hidden}
.admission-stage>div>i{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,#245ca6,#2e8c78)}
.admission-action{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.admission-mini{padding:11px;border:1px solid #d7e4f5;background:var(--surface-2);border-radius:12px;margin-bottom:12px}
.admission-mini>div:first-child{display:flex;justify-content:space-between;gap:10px;align-items:center}
.admission-mini span{font-size:8px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);font-weight:900}
.admission-mini strong{font-size:10px;color:var(--navy);text-align:right}
.admission-mini-bar{height:6px!important;background:#e5ecf5;border-radius:99px;overflow:hidden;margin:8px 0 9px!important}
.admission-mini-bar i{display:block;height:100%;background:linear-gradient(90deg,#245ca6,#2e8c78);border-radius:99px}
.context-hint{font-size:9px;line-height:1.45;color:#65758d;background:#f6f8fb;border:1px solid #e3e9f1;padding:8px 9px;border-radius:9px;margin:2px 0 10px}
.admission-modal .modal-head>div small{display:block;color:var(--muted);font-size:9px;margin-top:3px}
.admission-status-card{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:14px 15px;background:linear-gradient(135deg,#f4f8ff,#f9fbff);border:1px solid #dce7f6;border-radius:14px}
.admission-status-card span{display:inline-flex;padding:4px 7px;border-radius:99px;background:#e5efff;color:#1f579f;font-size:8px;font-weight:950;letter-spacing:.8px}
.admission-status-card h3{font-size:18px;margin:6px 0 2px;color:var(--navy)}
.admission-status-card p{margin:0;font-size:10px;color:var(--muted)}
.admission-status-card>strong{font-size:25px;color:var(--navy)}
.admission-progress{height:8px;background:#e9eef5;border-radius:99px;overflow:hidden;margin:8px 0 16px}
.admission-progress i{display:block;height:100%;background:linear-gradient(90deg,#245ca6,#2e8c78);border-radius:99px}
.admission-steps.compact-steps{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-bottom:16px}
.admission-steps.compact-steps>div{position:relative;padding:11px 10px 10px 39px;min-height:66px;border:1px solid #e1e7ef;border-radius:12px;background:#fafbfd}
.admission-steps.compact-steps b{position:absolute;left:10px;top:11px;width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:#dce5f1;color:#50617a;font-size:9px}
.admission-steps.compact-steps span, .admission-steps.compact-steps small{display:block}
.admission-steps.compact-steps span{font-size:10px;font-weight:900;color:#2c3e58}
.admission-steps.compact-steps small{font-size:8px;color:var(--muted);line-height:1.35;margin-top:3px}
.admission-steps.compact-steps .done{background:#f2fbf7;border-color:#cfe9dc}
.admission-steps.compact-steps .done b{background:#218c62;color:#fff}
.admission-steps.compact-steps .current{background:#f1f6ff;border-color:var(--line-fuerte)}
.admission-steps.compact-steps .current b{background:#245ca6;color:#fff}
.admission-next{border:1px solid #dde5ef;border-radius:14px;padding:14px 15px;background:#fff}
.admission-next.success{background:#f4fbf7;border-color:#d3eadc}
.admission-next h4{margin:0 0 5px;font-size:13px;color:var(--navy)}
.admission-next p{font-size:10px;line-height:1.55;color:#5d6c82;margin:0 0 12px}
.admission-inline-form{display:grid;grid-template-columns:minmax(160px,230px) auto;align-items:end;gap:10px}
.admission-inline-form .field{margin:0}
.admission-pay-form .form-grid{margin-bottom:2px}
.admission-duplicate-warning{margin-top:13px;padding:10px 11px;border:1px solid #f0d49b;background:#fff9ea;color:#7d5c18;border-radius:11px;display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:9px}
.admission-duplicate-warning form{margin:0}
body.theme-dark .admission-flow-strip, body.theme-dark .admission-status-card, body.theme-dark .admission-next, body.theme-dark .admission-mini{background:#121f35;border-color:#29415f}
body.theme-dark .admission-flow-strip span, body.theme-dark .admission-status-card h3, body.theme-dark .admission-next h4, body.theme-dark .admission-mini strong, body.theme-dark .admission-stage span{color:#eef4ff}
body.theme-dark .admission-steps.compact-steps>div{background:#101b2e;border-color:#2a3d59}
body.theme-dark .admission-steps.compact-steps .done{background:#102a23;border-color:#265344}
body.theme-dark .admission-steps.compact-steps .current{background:#152943;border-color:#315a88}
body.theme-dark .context-hint{background:#0f1b2f;border-color:#273d59;color:#aebdd1}
.admission-checklist{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0 0 12px}
.admission-checklist label{display:flex;align-items:flex-start;gap:8px;padding:10px 11px;border:1px solid #dce5ef;border-radius:11px;background:#f8fbff;font-size:9px;font-weight:800;color:#33445f;line-height:1.35;cursor:pointer}
.admission-checklist input{width:16px;height:16px;margin:0;flex:0 0 auto;accent-color:#245ca6}
.admission-ficha-actions{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 12px}
body.theme-dark .admission-checklist label{background:#101b2e;border-color:#2a3d59;color:#e8effa}

@media(max-width:1020px){
 .chat-shell{grid-template-columns:280px 1fr}
}

@media(max-width:1050px){
 .report-main-grid, .report-secondary-grid{grid-template-columns:1fr}
 .report-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
 .report-hero{grid-template-columns:1fr 1fr}
 .report-hero-note{grid-column:1/-1}
 .template-editor-grid{grid-template-columns:1fr}
 .template-review-panel{position:static}
 .attendance-live-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}

@media(max-width:1100px){
 .dashboard-main-grid{grid-template-columns:1fr}
 .service-overview{grid-template-columns:200px 1fr;justify-items:stretch}
 .service-metrics{align-self:center}
 .admission-flow-strip{grid-template-columns:repeat(3,1fr);gap:8px}
 .admission-flow-strip>i{display:none}
 .admission-steps.compact-steps{grid-template-columns:repeat(2,1fr)}
}

@media(max-width:1180px){
 .lead-layout{grid-template-columns:1fr}
 .chat-shell{grid-template-columns:290px minmax(360px,1fr) 290px}
 .schedule-time-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
 .lead-command-grid{grid-template-columns:1fr 1fr}
 .lead-workspace{grid-template-columns:minmax(0,1fr) 320px}
}

@media(max-width:1280px){
 .chat-shell{grid-template-columns:285px minmax(390px,1fr)}
 .chat-detail{display:none}
 .attention-center{grid-template-columns:310px minmax(430px,1fr) 300px!important}
 .attention-center.context-collapsed{grid-template-columns:310px minmax(430px,1fr)!important}
 .conversation-subline span:nth-child(3){display:none}
 .attention-header>.attention-badge{display:none}
}

@media(max-width:1320px){
 .report-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
 .decision-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}

@media(max-width:1440px){
 .dashboard-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}
}

@media(max-width:430px){
 .schedule-time-grid, .quick-actions.friendly{grid-template-columns:1fr}
 .lead-hero-actions{grid-template-columns:1fr}
 .lead-hero-actions .btn.primary{grid-column:auto}
 .lead-profile-identity p{display:grid;gap:4px}
 .program-suggestion-banner .actions{grid-template-columns:1fr}
}

@media(max-width:460px){
 .dashboard-kpis{grid-template-columns:1fr}
 .dashboard-hero-actions{display:grid}
 .service-metrics{grid-template-columns:1fr}
 .vertical-chart{height:210px}
 .chart-number{display:none}
 .chart-column{grid-template-rows:4px 1fr 20px}
 .funnel-row{grid-template-columns:1fr 70px 34px}
 .chat-list-head .actions{grid-template-columns:1fr}
 .chat-list-head .actions button{grid-column:auto}
 .chat-header .actions{margin-left:0}
 .composer-tools{grid-template-columns:1fr 1fr}
 .composer{grid-template-columns:1fr}
 .composer .btn{width:100%;min-height:44px}
 .chat-tools{grid-template-columns:1fr}
 .chat-tools .chat-state-form{grid-column:auto}
 .quick-table td{grid-template-columns:1fr;gap:5px}
 .quick-table td[data-label="Acciones"] .actions{grid-template-columns:1fr}
 .notification-item{grid-template-columns:1fr}
 .notification-item .badge{justify-self:start}
 .leads-export-actions{grid-template-columns:1fr 1fr}
 .leads-export-actions .muted{grid-column:1/-1}
 .leads-table tbody{padding:8px}
 .leads-table td{grid-template-columns:1fr;gap:5px;padding:10px 12px!important}
 .leads-table td:before{margin-bottom:2px}
 .lead-pending-stats{grid-template-columns:1fr 1fr}
}

@media(max-width:480px){
 .report-actions, .report-presets, .report-kpi-grid{grid-template-columns:1fr!important}
 .report-kpi{min-height:auto}
 .report-hero>div{padding:15px}
 .report-main-grid, .report-secondary-grid{display:block}
 .report-main-grid>.card, .report-secondary-grid>.card{margin-bottom:14px}
 .executive-funnel-row{grid-template-columns:1fr 36px 38px}
 .executive-funnel-row>div:first-child{grid-column:1/-1}
 .executive-funnel-track{grid-column:1}
 .operations-grid, .detail-export{grid-template-columns:1fr}
 .report-table td{grid-template-columns:1fr;gap:4px}
 .report-detail>summary{align-items:flex-start}
 .report-detail>summary>b{font-size:0}
 .report-detail>summary>b:after{content:'Abrir';font-size:10px}
 .attendance-live-grid, .status-action-grid, .attendance-times{grid-template-columns:1fr}
 .traffic-head{display:block}
 .traffic-head .btn{margin-top:10px}
 .template-starter .field{min-width:100%}
 .inbox-nav{grid-template-columns:repeat(4,76px)}
 .attention-sidebar .chat-item{margin:5px 6px}
 .composer-toolbar .tool-button.compact{font-size:0!important;width:32px;padding:5px!important}
 .composer-toolbar .tool-button.compact svg{margin:0}
 .toolbar-divider{display:none}
 .format-button{width:29px}
 .chat-actionbar{padding:6px}
 .chat-actionbar .btn{font-size:8px}
 .archive-inline{margin-left:0}
 .quick-picker-footer span{display:none}
 .context-tabs{justify-content:space-between}
 .context-tab{width:31px}
}

@media(max-width:520px){
 .bubble{max-width:88%}
 .chat-tools .btn{flex:1}
 .messages{max-height:none}
}

@media(max-width:680px){
 .program-overview{grid-template-columns:1fr}
 .program-card-actions{margin:10px 0 0}
 .program-title-line{align-items:flex-start}
 .schedule-advisor-list{grid-template-columns:1fr}
 .schedule-time-grid{grid-template-columns:1fr 1fr}
 .schedule-save-bar{position:static;display:grid}
 .schedule-save-bar .btn{width:100%}
 .lead-profile-hero{display:grid;padding:17px}
 .lead-profile-identity{align-items:flex-start}
 .lead-profile-identity .avatar{width:48px;height:48px}
 .lead-title-row h2{font-size:20px}
 .lead-hero-actions{max-width:none;display:grid;grid-template-columns:1fr 1fr}
 .lead-hero-actions .btn.primary{grid-column:1/-1}
 .program-suggestion-banner{display:grid}
 .program-suggestion-banner .actions{display:grid;grid-template-columns:1fr 1fr}
 .program-suggestion-banner form, .program-suggestion-banner button{width:100%}
 .lead-command-grid{grid-template-columns:1fr}
 .lead-tabs{overflow:auto}
 .lead-tabs button{white-space:nowrap}
 .lead-activity-item{grid-template-columns:36px minmax(0,1fr)}
 .lead-activity-state{grid-column:2;justify-items:start;display:flex;align-items:center;gap:7px}
 .lead-workspace-side{grid-template-columns:1fr}
 .lead-detail-grid{grid-template-columns:1fr}
 .lead-detail-grid .span-2{grid-column:auto}
 .quick-actions.friendly{grid-template-columns:1fr 1fr}
 .attendance-live-card>b{grid-column:2;grid-row:auto;justify-self:start;margin-top:4px}
 .attendance-live-card>time{grid-column:2}
 .attendance-live-card{grid-template-columns:12px minmax(0,1fr)}
}

@media(max-width:700px){
 .admission-flow-strip{grid-template-columns:1fr 1fr}
 .admission-steps.compact-steps{grid-template-columns:1fr}
 .admission-inline-form{grid-template-columns:1fr}
 .admission-status-card h3{font-size:15px}
 .admission-status-card>strong{font-size:20px}
 .admission-action{max-width:210px}
 .admission-duplicate-warning{align-items:flex-start;flex-direction:column}
}

@media(max-width:760px){
 .lead-hero{align-items:flex-start;flex-wrap:wrap}
 .lead-hero .actions{margin-left:0;width:100%}
 .schedule-header{display:none}
 .schedule-grid.v3{grid-template-columns:1fr 1fr}
 .schedule-grid.v3 .meal-times{grid-column:1/-1}
 .schedule-header.channel{display:none}
 .schedule-grid.channel{grid-template-columns:1fr 1fr}
 .schedule-grid.channel strong{grid-column:1/-1}
 .email-visual-editor{min-height:230px}
 .variable-chip{font-size:10px}
 .message-delete-form{opacity:1;top:4px;right:4px}
 .message-delete-button{width:24px;height:24px}
 .chat-header .actions .btn.danger{flex:1 1 100%}
 .admission-checklist{grid-template-columns:1fr}
}

@media(max-width:780px){
 .chat-shell{display:block;border-radius:12px}
 .chat-list{border-right:0}
 .chat-items{max-height:310px}
 .chat-pane{min-height:650px}
 .schedule-grid{grid-template-columns:1fr 1fr}
 .schedule-grid strong{grid-column:1/-1}
 .quick-panel{grid-template-columns:1fr}
 .composer-tools{overflow:auto;flex-wrap:nowrap}
 .slash-menu{position:fixed;left:10px;right:10px;bottom:82px;max-height:42vh}
 .composer-input-wrap{position:static}
 .composer{position:relative}
 .chat-shell{border-radius:18px}
 .messages{padding:16px}
 .bubble{max-width:88%}
 .theme-toggle{width:38px;height:38px}
 .dashboard-hero{padding:22px 20px;display:block;border-radius:20px}
 .dashboard-hero h2{font-size:23px}
 .dashboard-hero-actions{margin-top:17px;justify-content:flex-start}
 .dashboard-hero-actions .btn{flex:1}
 .dashboard-kpis{grid-template-columns:1fr 1fr;gap:12px}
 .dashboard-kpis .kpi{padding:16px}
 .dashboard-kpis .kpi .value{font-size:25px}
 .dashboard-kpis .compact-value{font-size:17px!important}
 .vertical-chart{gap:4px;height:230px}
 .chart-label{font-size:8px}
 .chart-column:nth-child(even) .chart-label{visibility:hidden}
 .chart-track{width:70%}
 .service-overview{grid-template-columns:1fr}
 .service-metrics{grid-template-columns:1fr 1fr}
 .donut-chart{width:160px;height:160px}
 .dashboard-secondary{grid-template-columns:1fr!important}
 .funnel-row{grid-template-columns:minmax(105px,1fr) minmax(90px,1.2fr) 34px;gap:8px}
 .funnel-row>div:first-child strong{font-size:11px}
 .advisor-card .card-head{align-items:flex-start}
 .advisor-card .card-head .btn{display:none}
 .advisor-table th:nth-child(2), .advisor-table td:nth-child(2){display:none}
 .chat-shell.has-selected .chat-list, .chat-shell.has-selected .chat-detail{display:none}
 .chat-shell.has-selected .chat-pane{display:flex;min-height:calc(100vh - 160px)}
 .chat-shell.no-selection .chat-pane, .chat-shell.no-selection .chat-detail{display:none}
 .chat-shell.no-selection .chat-list{display:block}
 .mobile-chat-back{display:inline-flex}
 .chat-header{padding:10px 11px}
 .chat-header .actions{gap:4px}
 .chat-header .actions .btn{padding:7px 8px;font-size:9px}
 .messages{max-height:calc(100vh - 390px);min-height:360px}
 .composer-tools{overflow-x:auto}
 .composer{position:sticky;bottom:0;z-index:8}
 .notification-item{align-items:flex-start}
 .notification-item .badge{flex:none}
 .chat-list-head .form-grid{grid-template-columns:1fr 1fr}
 .optout-tools{align-items:flex-start}
 .media-card{min-width:0}
 .media-card .btn{padding:7px 8px}
 .media-image{max-height:300px}
 .composer-attachment{padding:9px 12px}
 .composer-tools{padding-bottom:7px}
 .notification-item{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:10px;padding:12px}
 .notification-item p, .notification-item strong, .notification-item small{overflow-wrap:anywhere}
 .chat-list-head{padding:12px}
 .chat-list-head .form-grid{grid-template-columns:1fr!important;gap:8px}
 .chat-list-head .actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;width:100%}
 .chat-list-head .actions input, .chat-list-head .actions button{width:100%;min-width:0}
 .chat-list-head .actions button{grid-column:1/-1}
 .chat-items{padding:6px;max-height:none}
 .chat-item{padding:12px 11px}
 .chat-header{flex-wrap:wrap;padding:10px 11px}
 .chat-header .grow{min-width:150px}
 .chat-header .actions{width:100%;display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-left:46px}
 .chat-header .actions .btn{width:100%;font-size:10px}
 .archive-banner, .optout-banner{align-items:flex-start;display:grid;grid-template-columns:1fr;padding:12px}
 .archive-banner form, .optout-banner form, .archive-banner .btn, .optout-banner .btn{width:100%}
 .composer-tools{display:grid;grid-template-columns:1fr 1fr;gap:7px;overflow:visible;padding:9px 10px}
 .composer-tools .tool-button{width:100%;white-space:normal;min-height:40px}
 .composer{display:grid;grid-template-columns:minmax(0,1fr) 88px;gap:8px;align-items:stretch;padding:10px}
 .composer-input-wrap{min-width:0}
 .composer textarea{width:100%;min-height:76px;max-height:130px;padding:11px 12px;font-size:15px;line-height:1.35}
 .composer .btn{width:88px;padding:10px 8px}
 .chat-tools{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:0 10px 12px}
 .chat-tools>.btn, .chat-tools>form, .chat-tools .chat-state-select{width:100%}
 .chat-tools .chat-state-form{grid-column:1/-1}
 .media-card{display:grid;grid-template-columns:auto minmax(0,1fr);gap:9px}
 .media-card .btn{width:100%;grid-column:1/-1}
 .quick-table thead{display:none}
 .quick-table, .quick-table tbody, .quick-table tr, .quick-table td{display:block;width:100%}
 .quick-table{border-collapse:separate}
 .quick-table tbody{padding:8px}
 .quick-table tr{margin:0 0 12px;border:1px solid var(--line);border-radius:16px;background:var(--surface);box-shadow:0 7px 18px rgba(15,35,84,.05);overflow:hidden}
 .quick-table td{border:0!important;border-bottom:1px solid var(--line)!important;padding:10px 12px!important;display:grid;grid-template-columns:105px minmax(0,1fr);gap:10px;align-items:start;overflow-wrap:anywhere}
 .quick-table td:last-child{border-bottom:0!important}
 .quick-table td:before{content:attr(data-label);font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
 .quick-table td.empty{display:block}
 .quick-table td.empty:before{display:none}
 .quick-table td[data-label="Acciones"] .actions{display:grid;grid-template-columns:1fr 1fr;width:100%}
 .quick-table td[data-label="Acciones"] .actions form, .quick-table td[data-label="Acciones"] .actions .btn{width:100%}
 .quick-file-chip{max-width:100%;min-width:0}
 .report-page-head{align-items:start}
 .report-actions{display:grid!important;grid-template-columns:1fr 1fr;width:100%}
 .report-actions .btn{width:100%}
 .report-presets{display:grid;grid-template-columns:1fr 1fr}
 .report-presets a{text-align:center}
 .report-hero{grid-template-columns:1fr}
 .report-hero-note{grid-column:auto}
 .report-kpi-grid{grid-template-columns:1fr 1fr;gap:10px}
 .report-kpi{min-height:128px;padding:14px;grid-template-columns:38px minmax(0,1fr)}
 .report-kpi-icon{width:38px;height:38px}
 .report-kpi>div:nth-child(2)>strong{font-size:22px}
 .report-kpi .money-value{font-size:16px!important}
 .decision-grid{grid-template-columns:1fr}
 .report-main-grid, .report-secondary-grid{gap:14px}
 .canvas-wrap{min-height:250px}
 .canvas-wrap.revenue{min-height:230px}
 .executive-funnel-row{grid-template-columns:minmax(105px,1fr) minmax(75px,1.2fr) 30px 36px;gap:6px}
 .quality-panel{grid-template-columns:1fr;justify-items:center}
 .quality-list{width:100%}
 .report-table thead{display:none}
 .report-table, .report-table tbody, .report-table tr, .report-table td{display:block;width:100%}
 .report-table tbody{padding:8px}
 .report-table tr{border:1px solid var(--line);border-radius:16px;margin-bottom:10px;overflow:hidden;background:var(--surface)}
 .report-table td{display:grid;grid-template-columns:112px minmax(0,1fr);gap:10px;border:0!important;border-bottom:1px solid var(--line)!important;padding:10px 12px!important;min-width:0!important;overflow-wrap:anywhere}
 .report-table td:last-child{border-bottom:0!important}
 .report-table td:before{content:attr(data-label);font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
 .report-table td.empty{display:block}
 .report-table td.empty:before{display:none}
 .mini-performance{max-width:none}
 .risk-item{grid-template-columns:10px minmax(0,1fr)}
 .risk-reason{grid-column:2;justify-self:start}
 .operations-grid{grid-template-columns:1fr 1fr}
 .detail-export{display:grid;grid-template-columns:1fr 1fr}
 .detail-export .btn{width:100%}
 .report-detail>summary{padding:15px}
 .report-detail>summary>b{white-space:nowrap}
 .leads-card{border-radius:18px;overflow:hidden}
 .leads-card-head{display:grid;grid-template-columns:1fr;gap:12px;padding:16px}
 .leads-export-actions{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:8px;width:100%}
 .leads-export-actions .muted{align-self:center;font-size:12px}
 .leads-export-actions .btn{min-width:72px}
 .leads-table-wrap{overflow:visible!important;width:100%;max-width:100%}
 .leads-table{display:block!important;width:100%!important;min-width:0!important;border-collapse:separate!important}
 .leads-table thead{display:none!important}
 .leads-table tbody{display:block;width:100%;padding:10px}
 .leads-table tr{display:block;width:100%;margin:0 0 12px;border:1px solid var(--line);border-radius:18px;background:var(--surface);box-shadow:0 8px 22px rgba(15,35,84,.06);overflow:hidden}
 .leads-table tr:last-child{margin-bottom:0}
 .leads-table td{display:grid!important;grid-template-columns:108px minmax(0,1fr);align-items:start;gap:10px;width:100%!important;min-width:0!important;padding:11px 13px!important;border:0!important;border-bottom:1px solid var(--line)!important;background:transparent!important;overflow-wrap:anywhere}
 .leads-table td:last-child{border-bottom:0!important}
 .leads-table td:before{content:attr(data-label);font-size:9px;font-weight:950;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);padding-top:2px}
 .leads-table td.empty{display:block!important;text-align:center;padding:28px 16px!important}
 .leads-table td.empty:before{display:none}
 .leads-table .lead-main-cell{display:block!important;padding:15px!important;background:linear-gradient(180deg,var(--surface),var(--surface-2))!important}
 .leads-table .lead-main-cell:before{display:block;margin-bottom:7px}
 .lead-name{display:block;font-size:15px;line-height:1.25;color:var(--navy)}
 .lead-contact, .leads-table .tiny-meta{display:block;max-width:100%;overflow-wrap:anywhere}
 .leads-table .tiny-meta{margin-top:6px;font-size:9px;color:var(--muted)}
 .lead-advisor-select{display:block;width:100%;min-width:0}
 .lead-advisor-select select{display:block;width:100%;min-width:0;max-width:100%;padding:9px 11px;border-radius:12px}
 .lead-pending-stats{display:grid;grid-template-columns:1fr 1fr;gap:7px;width:100%}
 .lead-pending-stats .mini-stat{display:flex;align-items:center;justify-content:center;width:100%;min-width:0;padding:8px 7px;border-radius:10px;text-align:center;white-space:normal}
 .lead-balance{font-size:14px;color:var(--navy)}
 .lead-actions-cell{display:block!important;padding:12px 13px!important;background:var(--surface-2)!important}
 .lead-actions-cell:before{display:block;margin-bottom:8px}
 body.theme-dark .leads-table tr{background:#111c31}
 body.theme-dark .leads-table .lead-main-cell{background:linear-gradient(180deg,#14213b,#111c31)!important}
 body.theme-dark .lead-actions-cell{background:#14213b!important}
 .traffic-summary, .template-control-grid{grid-template-columns:1fr}
 .review-actions-box{grid-template-columns:1fr}
 .attendance-live-grid{grid-template-columns:1fr 1fr}
 .status-action-grid, .attendance-times{grid-template-columns:1fr 1fr}
 .security-ua{max-width:200px}
 body.page-chats{padding-bottom:0;overflow:hidden}
 .page-chats .content{height:calc(100dvh - 68px - 76px);padding:7px;overflow:hidden}
 .page-chats .chat-shell{height:100%;min-height:0;border-radius:14px}
 .page-chats .chat-shell.has-selected .chat-pane{height:100%;min-height:0}
 .page-chats .chat-shell.no-selection .chat-list{height:100%}
 .page-chats .messages{min-height:0!important;max-height:none!important}
 .page-chats .composer{position:relative;bottom:auto}
 .page-chats .composer-tools{overflow:visible}
 .page-chats .chat-header .actions{margin-left:0}
 .page-chats .alert-strip{font-size:9px;align-items:flex-start}
 .page-chats .chat-tools{padding-bottom:8px}
 .page-chats .status-pill{max-width:96px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:8px;padding:7px 8px}
 .attendance-table thead{display:none}
 .attendance-table, .attendance-table tbody, .attendance-table tr, .attendance-table td{display:block;width:100%}
 .attendance-table tbody{padding:8px}
 .attendance-table tr{border:1px solid var(--line);border-radius:15px;margin-bottom:10px;background:var(--surface);overflow:hidden}
 .attendance-table td{display:grid;grid-template-columns:110px minmax(0,1fr);gap:10px;border:0!important;border-bottom:1px solid var(--line)!important;padding:10px 12px!important;white-space:normal}
 .attendance-table td:last-child{border-bottom:0!important}
 .attendance-table td:before{content:attr(data-label);font-size:9px;font-weight:900;text-transform:uppercase;color:var(--muted)}
 .attendance-table td.empty{display:block}
 .attendance-table td.empty:before{display:none}
 .page-chats .content{padding:0!important}
 .attention-center, .attention-center.context-collapsed{display:block!important;border-radius:0!important;border-left:0;border-right:0}
 .attention-center.has-selected .attention-sidebar{display:none!important}
 .attention-center.no-selection .attention-conversation{display:none!important}
 .attention-center.has-selected .attention-conversation{display:flex!important;height:100%}
 .attention-sidebar{height:100%}
 .inbox-nav{grid-template-columns:repeat(4,minmax(0,1fr));overflow-x:auto}
 .inbox-link{display:flex;flex-direction:column;gap:2px;text-align:center;padding:6px 4px;font-size:8px}
 .inbox-link b{height:17px;min-width:17px;font-size:7px}
 .view-nav{display:flex;gap:5px;overflow-x:auto;max-height:none}
 .view-nav-title{display:none}
 .view-link{display:flex;white-space:nowrap;background:#fff;border:1px solid var(--line)}
 .advanced-filter-panel{position:fixed;left:8px;right:8px;top:78px;width:auto;max-height:calc(100dvh - 170px)}
 .attention-header{padding:7px 8px!important}
 .attention-header .avatar{width:32px;height:32px}
 .conversation-subline span:nth-child(n+2){display:none}
 .header-actions .icon-button{width:31px;height:31px}
 .attention-header>.attention-badge{display:none}
 .messages{padding:10px!important}
 .bubble{max-width:88%!important;font-size:12px!important}
 .composer-toolbar{overflow-x:auto;white-space:nowrap}
 .composer-zone .composer{grid-template-columns:minmax(0,1fr) 72px!important}
 .composer-zone .composer .btn{width:72px!important}
 .composer-footer>span{display:none}
 .chat-actionbar{overflow-x:auto}
 .chat-actionbar .btn, .chat-actionbar select{white-space:nowrap}
 .quick-picker{position:fixed;left:7px;right:7px;bottom:82px;max-height:55dvh}
 .intervention-prompt{top:63px;right:8px}
 .intervention-banner{font-size:8px}
 .message-delete-button{opacity:1}
 .context-panel{position:fixed!important;top:0;bottom:0;right:0;height:100dvh}
 .page-chats .chat-shell.has-selected .chat-pane{min-height:0!important}
 .page-chats .messages{min-height:0!important}
 .attention-sidebar .chat-items{padding-bottom:76px}
 .attention-sidebar-top{padding:9px 10px 8px}
 .inbox-filter-panel, .attention-sidebar .advanced-filter-panel{position:fixed;left:8px;right:8px;top:74px;width:auto;max-height:calc(100dvh - 150px)}
 .inbox-filter-panel .inbox-nav{grid-template-columns:1fr 1fr;overflow:visible}
 .inbox-filter-panel .inbox-link{display:grid;grid-template-columns:17px minmax(0,1fr) auto;gap:6px;text-align:left;padding:8px;font-size:9px}
 .inbox-filter-panel .view-nav{display:block;overflow:visible}
 .inbox-filter-panel .view-link{display:grid;grid-template-columns:18px minmax(0,1fr) auto;border:0}
}

@media(max-width:900px){
 .program-overview{grid-template-columns:1fr 1fr}
 .program-admin-grid, .schedule-page-layout, .lead-workspace{grid-template-columns:1fr}
 .schedule-advisor-list, .lead-workspace-side{position:static}
 .schedule-advisor-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}
 .schedule-advisor-list h3{grid-column:1/-1}
 .schedule-time-grid{grid-template-columns:1fr 1fr}
 .meal-toggle-field{grid-column:1/-1}
 .lead-profile-hero{align-items:flex-start}
 .lead-hero-actions{max-width:250px}
 .lead-workspace-side{grid-template-columns:1fr 1fr}
 .lead-workspace-side .card:last-child{grid-column:1/-1}
}

@media(max-width:980px){
 .attention-center, .attention-center.context-collapsed{grid-template-columns:290px minmax(0,1fr)!important}
 .context-panel{position:absolute!important;right:0;top:0;bottom:0;width:min(360px,92vw);z-index:70;display:none!important;box-shadow:-18px 0 55px rgba(8,24,56,.25)}
 .context-panel.show{display:flex!important}
 .attention-center.context-collapsed{grid-template-columns:290px minmax(0,1fr)!important}
 .quick-picker{left:9px;right:9px}
}


/* ============================================================================
   CIERRE · Ajustes que deben ganar sobre los componentes heredados
   ========================================================================== */

/* ---- Chat de altura fija: nada se recorta y todo lo largo se desplaza ----
   El problema de fondo era que ningún contenedor estaba limitado a la altura de
   la pantalla: con muchas conversaciones la lista crecía a varios miles de píxeles
   y empujaba el composer fuera de la vista, sin posibilidad de desplazar.
   Aquí se fija la cadena completa a la altura de la ventana y se marca qué zonas
   se desplazan por dentro (lista de chats, mensajes y panel derecho). */
@media(min-width:781px){
 body.page-chats{height:100dvh;min-height:0;overflow:hidden}
 body.page-chats .app{height:100dvh;min-height:0}
 body.page-chats .main{height:100dvh;min-height:0;display:flex;flex-direction:column}
 body.page-chats .topbar{flex:0 0 auto}
 body.page-chats .content{flex:1 1 auto;min-height:0;display:flex;flex-direction:column;overflow:hidden}
 body.page-chats .chat-shell{flex:1 1 auto;min-height:0;height:auto;max-height:none}

 body.page-chats .chat-list,
 body.page-chats .chat-pane,
 body.page-chats .chat-detail{min-height:0}
 body.page-chats .chat-list{display:flex;flex-direction:column}
 body.page-chats .chat-pane{display:flex;flex-direction:column}

 /* Zonas que se desplazan por dentro */
 body.page-chats .chat-items{flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto}
 body.page-chats .messages{flex:1 1 auto;min-height:120px;max-height:none;overflow-y:auto}
 body.page-chats .chat-detail{overflow-y:auto}

 /* Zonas fijas: nunca se comprimen ni se empujan fuera de la pantalla */
 body.page-chats .chat-header,
 body.page-chats .chat-list-head,
 body.page-chats .alert-strip,
 body.page-chats .composer-zone,
 body.page-chats .composer,
 body.page-chats .composer-toolbar,
 body.page-chats .composer-tools,
 body.page-chats .composer-footer,
 body.page-chats .chat-tools,
 body.page-chats .send-status,
 body.page-chats .emoji-panel,
 body.page-chats .quick-panel,
 body.page-chats .chat-actionbar{flex:0 0 auto}

 /* Respaldo por si la página no lleva la clase page-chats */
 .chat-items{max-height:calc(100dvh - 250px)}
 body.page-chats .chat-items{max-height:none}
}

/* El composer conserva su altura aunque el navegador comprima la rejilla */
.composer{min-height:56px}
.composer textarea{min-height:44px}

/* ---- Chat en móvil: la misma cadena de altura fija ----
   En móvil el alto se calculaba con calc(100dvh - 68px - 76px), medidas que ya no
   corresponden. Se aplica el mismo criterio: contenedor a la altura de la ventana
   y desplazamiento por dentro. */
@media(max-width:780px){
 body.page-chats{height:100dvh;min-height:0;overflow:hidden}
 body.page-chats .app{height:100dvh;min-height:0}
 body.page-chats .main{height:100dvh;min-height:0;display:flex;flex-direction:column}
 body.page-chats .topbar{flex:0 0 auto}
 body.page-chats .content{flex:1 1 auto;min-height:0;height:auto;display:flex;flex-direction:column;overflow:hidden}
 body.page-chats .chat-shell{flex:1 1 auto;min-height:0;height:auto}
 body.page-chats .chat-shell.has-selected .chat-pane{display:flex;flex-direction:column;height:100%;min-height:0}
 body.page-chats .chat-shell.no-selection .chat-list{display:flex;flex-direction:column;height:100%;min-height:0}
 body.page-chats .messages{flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto}
 body.page-chats .chat-items{flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto;padding-bottom:8px}
 body.page-chats .chat-header,
 body.page-chats .chat-list-head,
 body.page-chats .alert-strip,
 body.page-chats .composer-zone,
 body.page-chats .composer,
 body.page-chats .composer-toolbar,
 body.page-chats .composer-tools,
 body.page-chats .composer-footer,
 body.page-chats .chat-tools,
 body.page-chats .chat-actionbar{flex:0 0 auto}
}
